Customer Onboarding Specialist at Ije Fund

Ije is a rapidly growing co-financing platform dedicated to empowering African students to
achieve their dreams of studying abroad. We blend crowdfunding with structured loans and
also provide student support services, helping prospective students to gain admission into
schools in Europe. We are currently scaling our operations to meet overwhelming student
demand.

We are recruiting to fill the position below:

Job Title: Customer Onboarding Specialist (Sales)

Location: Nigeria (Remote)

Role Summary

• The Customer Onboarding Specialist is a key revenue-generating role responsible for driving the acquisition of two vital customer segments: students seeking international education financing and lenders looking to fund our growth.
• This role is crucial for converting market demand into funded loans and expanding our capital base.

Key Responsibilities
Student Acquisition and Onboarding (B2C Sales):

• Proactively identify and engage prospective students interested in studying abroad, educating them on Ije’s co-financing model and student support services.
• Manage the end-to-end sales and onboarding journey for students, from initial inquiry through to application submission and loan approval readiness.
• Focus acquisition efforts on core high-potential segments, including parents planning for their children's studies and recent graduates seeking Master's degrees in Europe.
• Represent Ije at online and in-person educational events to generate qualified leads.

Lenders (Capital Mobilisation):

• Assist the management team in identifying, approaching, and securing new individual lenders (investors) to participate in Ije’s debt financing pool.
• Engage with individuals and groups to mobilise deposits and funds that will contribute to the student crowdfunding campaigns and overall loan capital.
• Clearly articulate Ije’s strong portfolio quality and profitability to potential lenders to secure their participation.

Pipeline Management:

• Maintain accurate records of all sales activities and student/lender pipelines using CRM tools (or internal systems).
• Work closely with the Operations team to ensure a seamless hand-off once a student is ready for final disbursement.

Qualifications

• 1-3 years of professional experience in a direct sales, business development, or customer acquisition role.
• Proven ability to meet and exceed monthly sales or acquisition targets.
• Strong verbal communication and presentation skills, with the ability to clearly explain financial and educational products.
• Experience in the financial services, EdTech, or international education counselling sector is a significant advantage.
• Highly motivated, goal-oriented, and comfortable working in a fast-paced, autonomous startup environment.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online