Front Desk / Community Assistant (NYSC Corps Member) at MTRD Consulting Limited

MTRD Consulting operates Cowork with MTRD, Kaduna's tech-forward coworking space located within Sanab Luxury Inn, U/Rimi G.R.A. We provide a dynamic, professional, and fully-equipped environment designed to foster productivity, innovation, and community for freelancers, entrepreneurs, remote workers, and small businesses. We pride ourselves on offering reliable 24/7 power, blazing-fast Wi-Fi, and a conducive atmosphere where ideas thrive.

CoworkwithMTRD is Kaduna's premier hub for innovation, collaboration, and productivity. We provide a vibrant, professionally managed coworking environment for freelancers, entrepreneurs, and small teams. We are committed to fostering a supportive community where ideas thrive.

We are recruiting to fill the position below:

Job Title: Front Desk / Community Assistant (NYSC Corps Member)

Location: Kaduna 
Employment Type: NYSC

Role Summary

• We are seeking a highly motivated, articulate, and proactive NYSC corps member to serve as our Front Desk/Community Assistant.
• This role is the face and heart of CoworkwithMTRD.
• You will be responsible for creating a welcoming atmosphere, ensuring the smooth daily operation of the space, and actively engaging with our community members.
• This position is an excellent opportunity for a corps member looking to gain hands-on experience in business operations, customer relationship management, and community building in a fast-paced, modern environment.

Key Responsibilities
Front Desk & Operations Management:

• Member Welcome: Be the first point of contact for all members, guests, and walk-in inquiries. Provide professional and friendly assistance.
• Facility Management: Ensure the space is consistently clean, organized, and presentable. Manage supplies (kitchen, office, restrooms) and report any maintenance issues promptly.
• Booking Management: Handle the scheduling, booking, and setup of meeting rooms and event spaces.
• Mail & Package Handling: Receive, sort, and distribute incoming mail and packages for members.

Customer Service & Community Engagement:

• Member Onboarding: Assist new members with the registration process, orientation to the space, and understanding the house rules.
• Relationship Building: Actively interact with members to understand their needs, gather feedback, and ensure high levels of satisfaction.
• Conflict Resolution: Professionally and promptly address member concerns or minor disputes, escalating major issues to management when necessary.
• Community Events: Assist in the planning and execution of community-building events, workshops, and networking sessions.

Administrative & Financial Support:

• Record Keeping: Maintain accurate records of daily visitors, member attendance, and inventory.
• Invoicing & Payments: Assist in tracking membership renewals and processing payments/fees (training will be provided).
• Reporting: Provide weekly reports on front desk activities, space utilization, and member feedback.

What We Are Looking For (Requirements)

• Interested candidates should possess a Bachelor`s Degree with 0 - 2 years experience
• Must be a currently serving NYSC Corps Member deployed to Kaduna State.
• Excellent written and verbal communication skills (must be fluent in English).
• A friendly, energetic, and professional demeanor—a true "people person."
• Strong organizational skills and attention to detail.
• Proficiency in using basic computer applications (MS Word, Excel, Google Workspace).
• Ability to work independently, take initiative, and manage time effectively.
• Prior customer service, hospitality, or administrative experience is a plus, but not required.

What We Offer You (Benefits)

• Salary: N40,000 monthly.
• Valuable Experience: Gain practical, sought-after skills in facility management, hospitality, and community operations.
• Networking Opportunities: Access to a diverse network of professionals, entrepreneurs, and business leaders in Kaduna.
• Professional Development: Opportunities to participate in and organize workshops and learning events.
• A Professional Stipend: A monthly stipend in addition to the NYSC allowance.
• A Great Environment: Work in a modern, stimulating, and supportive atmosphere.

Application Closing Date
24th December, 2025.

How to Apply
Interested and qualified candidates should send their application to: coworkwithmtrd@gmail.com using "NYSC Front Desk Application - [Your Name]" as the subject of the mail.

Application Process
Interested and qualified NYSC Corps Members should submit the following:

• Your detailed CV / Resume.
• A brief Cover Letter explaining why you are the ideal fit for this role and what you hope to achieve during your service year at CoworkwithMTRD.
• Proof of current NYSC posting/clearance to Kaduna (e.g., call-up letter).