Canonical - We deliver open source to the world faster, more securely, and more cost-effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why it's the fastest-growing Linux in the world despite already being the most widely deployed.
We are recruiting to fill the position below:
Job Title: Sales Operations Analyst
Location: Lagos (Remote)
The role entails
Delivering precise, scalable revenue operations for business through direct, indirect or online channels
Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan.
What we are looking for in you
Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
Data-driven and analytical approach with a high attention to detail
Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
Exceptional academic track record from both high school and university
Strong communication, interpersonal, negotiation and influencing skills
Professional written and spoken English with excellent presentation skills
Ability to travel internationally up to four times a year for company events up to two weeks long.
Nice-to-have skills:
Experience gained within a similar, technology subscription-based business
Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.