Client Relations Officer at Dovewell Oilfield Services Limited

Dovewell Oilfield Services Limited is a fully Nigerian owned oil and gas Service company. Our primary focus is to employ our specialized, technical expertise and motivate our team of professionals in contributing positively to the Nigerian Petroleum and Energy main industry in particular and West Africa in general. We are a powerhouse of technology, creativity and expertise. We possess unrivaled problem solving proficiency and acumen in the Petroleum industry.

We are recruiting to fill the position below:

Job Title: Client Relations officer

Location: Lagos
Employment Type: Full-time

Responsibilities

• Address client concerns promptly and professionally. Inform clients about company products, services and promotions.
• Promptly, accurately, professionally and courteously receives 100% of all telephone calls and visitors
• Ensure vendor’s services to the company is satisfactory and payment well negotiated
• Relationship management skills with clients, staff and company vendors
• Time management and proper documentation and filing system
• Maintaining high degree of safety and confidentiality of documents and company
• Manage courier and dispatch services.
• Provide consistent quality service to customers by phone, email as officers at the first line of contact.
• Handle enquiries, suggestions, feedback and complaints in a professional and positive manner
• Ad hoc administrative duties and other reception duties.
• Fulfil any other duties as and when assigned by the Director.
• Schedule appointments and maintain and update appointment calendars.
• Analyze data to determine answers to questions from customers or members of the public.
• Organize travel itinerary and hotel/flight reservations for site personnel and visitors.
• Administer monetary claims by site personnel for payment/re-imbursement.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects.
• Provide administrative support to direct report manager and other colleagues as needed.
• Supervision of Drivers and other support staff.

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@dovewellgroup.com using the Job Title as the subject of the email.