Senior Community Manager (Remote) at KloudOpp Limited

KloudOpp Limited is a new early-stage educational technology (EdTech) and Service Provider startup based on an ambitious & exciting, yet realistic product vision.

We are recruiting to fill the position below:

Job Title: Senior Community Manager

Location: Completely Remote (Global)
Employment Type: Full-time
Department: Marketing & Community
Reports To: Head of Marketing / Head of Product

About the Role

• KloudOpp Limited is seeking a Senior Community Manager to lead the growth, engagement, and management of our global digital communities.
• This is not a standard social media or community role — the ideal candidate must be strategic, highly organized, and experienced in building, scaling, and nurturing communities across multiple platforms.
• They will act as the voice of the company, foster meaningful engagement, and implement strategies that strengthen user retention, brand loyalty, and advocacy.
• Candidates must have verifiable experience in online community management, engagement strategy, and user growth, preferably with tech, EdTech, FinTech, or global-scale digital products.

Key Responsibilities
Community Strategy & Growth:

• Define, implement, and manage community engagement strategies across platforms (Discord, Slack, LinkedIn, Telegram, social media, forums).
• Identify opportunities for user acquisition, retention, and advocacy programs.
• Collaborate with marketing, product, and support teams to align community activities with product launches, campaigns, and strategic goals.

Engagement & Support:

• Act as the primary point of contact for community members, answering queries, moderating discussions, and resolving issues.
• Foster active, positive, and inclusive interactions within the community.
• Organize and execute online events, webinars, AMAs, contests, and community challenges.

Data & Insights:

• Monitor and report on community growth, engagement metrics, and sentiment analysis.
• Use insights to refine engagement strategies, content, and campaigns.
• Conduct regular community feedback analysis to inform product and marketing decisions.

Content & Communication:

• Develop community content calendars, posts, newsletters, and announcements.
• Collaborate with content and design teams to produce high-quality, branded assets for community use.
• Maintain consistent voice and tone guidelines aligned with company values.

Leadership & Collaboration:

• Mentor junior community managers and moderators.
• Collaborate with cross-functional teams to drive integrated campaigns and engagement initiatives.
• Represent the company at industry events, panels, and online forums when needed.

Required Experience

• 10+ years in community management, online engagement, or social media management.
• Proven track record of building and managing global or highly engaged digital communities.
• Experience with community tools and platforms: Discord, Slack, Telegram, LinkedIn, Facebook Groups, Discourse, etc.
• Strong content creation, communication, and moderation skills.
• Ability to analyze community KPIs, engagement data, and user behavior trends.
• Experience collaborating with marketing, product, and support teams.
• Must pass background checks.

Preferred Qualifications:

• Experience in tech, FinTech, EdTech, or global SaaS platforms.
• Experience with community analytics and CRM tools.
• Experience hosting virtual events and webinars.
• Multilingual skills are an advantage.

Why Join KloudOpp Limited?

• Salary: N600,000 - N800,000 monthly.
• Fully Remote Work — collaborate with global teams
• Lead strategic community engagement initiatives for a growing global brand
• Opportunity to mentor, teach, and shape community practices
• Work with product, marketing, and engineering teams on live campaigns
• Career path to Community Director, Head of Community, or Senior Marketing Leadership roles.

Application Closing Date
31st December, 2025.

Method of Application
Interested and qualified candidates should send their applications to: careers@kloudopp.com using the job title as the subject of the mail.

Mandatory Application Requirements (Failure to meet any of these = automatic disqualification)
Applicants must submit ALL of the following:

• CV / Resume detailing community management experience
• Cover Letter highlighting past community growth and engagement achievements
• Portfolio or links to managed communities, campaigns, or engagement examples
• 3-minute video summary explaining your community management experience and approach.