Key Accounts Manager at Elizabeth Maddeux Limited

Elizabeth Maddeux provides a range of human resources solutions designed to empower your workforce, enhance technical proficiency, refine soft skills, and accelerateorganizational growth for better impacts by enhancing organizational dynamics through a well-rounded and robust human resource intervention.

We are recruiting to fill the position below:

Job Title: Key Accounts Manager

Location: Lagos
Employment Type: Full-time
Reports To: National Sales Manager

Role Purpose

• The Key Accounts Manager (KAM) is responsible for managing, growing, and strengthening strategic relationships with retail chains, distributors, hospitals, and institutional buyers.
• The role focuses on driving revenue growth, expanding product visibility and availability, and delivering mutually beneficial commercial outcomes.

Key Responsibilities
Account Strategy & Development:

• Develop and execute strategic account plans and Joint Business Plans (JBPs) aligned with company objectives.
• Lead contract negotiations, pricing agreements, listings, and commercial terms with key partners.
• Identify opportunities to expand product portfolio penetration within assigned accounts.
• Build long-term, trust-based relationships with key decision-makers and stakeholders.

 Revenue & Performance Management:

• Deliver agreed revenue, volume, and growth targets across key accounts.
• Monitor sales performance using dashboards, reports, and KPIs; identify gaps and implement corrective actions.
• Ensure optimal product availability, shelf presence, and visibility across partner outlets.
• Track account profitability and ensure compliance with agreed commercial terms.

Operations & Cross-Functional Coordination:

• Collaborate with Supply Chain to forecast demand and prevent stock-outs or overstocking.
• Coordinate with Marketing on promotions, in-store activations, and visibility campaigns.
• Conduct routine store visits, audits, and compliance checks to ensure execution excellence.
• Ensure accurate and timely reporting of account activities and performance.

Team Collaboration & Oversight:

• Supervise and support Key Account Associates or assigned field resources.
• Provide coaching, performance feedback, and on-the-job development.
• Work closely with Marketing, Supply Chain, Finance, and the National Sales Manager to deliver integrated account solutions.

Key Performance Indicators (KPIs)

• Revenue and volume growth across key accounts.
• Product listing expansion and portfolio penetration.
• Stock availability and visibility compliance.
• Account profitability and contract adherence.
• Quality of reporting and cross-functional collaboration.

Qualification & Experience Requirements

• Bachelor’s degree in Sciences, Pharmacy, Business Administration, or a related field.
• Minimum of 3–5 years’ experience in Key Accounts Management, B2B Sales, or Business Development.
• Proven experience managing retail chains, distributor networks, or large corporate accounts.
• Strong negotiation, communication, and relationship management skills.
• Demonstrated ability to analyze sales data and use insights for decision-making.
• Experience with institutional selling (HMOs, clinics, hospitals, or government institutions).
• Exposure to trade, ethical, or healthcare sales channels.
• Previous experience supervising or mentoring junior staff.

Personality & Competency Profile:
The ideal candidate is:

• Relationship-driven and customer-centric.
• Commercially astute, analytical, and well-structured.
• Proactive, persuasive, and solution-oriented.
• Results-driven with strong execution discipline.
• A collaborative team player with high integrity and accountability.

Work Environment:

• This role requires a high level of professionalism, frequent client engagement, and national travel
• The Key Accounts Manager will operate in a performance-driven environment that values initiative, collaboration, and continuous improvement.

Compensation & Benefits

• Salary Range: N400,000 – N500,000 per month (gross), commensurate with experience.
• Performance-based incentives linked to key account deliverables.
• Health insurance, pension, and statutory benefits.
• Paid leave and travel allowances.
• Professional development and career growth opportunities.

Application Closing Date
30th December, 2025.

How to Apply
Interested and qualified candidates should send their CV and portfolio to: recruit@elizabethmaddeux.com using "Key Accounts Manager" as the subject of the mail.