Hotel Supervisor at Invealth Partners Limited

Invealth Partners Limited is an Investment and Management company with a focus on creating investment opportunities and strategic partnerships in the African continent. The company is poised to create efficiency and viability in the Infrastructure, healthcare, energy, retail and commodity sector while attracting investment and management of this portfolio to ensure sustainable growth and directly impact on service delivery across targeted ecosystems.  Invealths strategy is one that takes advantage of the need for entry into the African opportunity marmet and developes strategies, models and vehicles that are familiar to investors especially financial management and value growth over an acceptable period. Our company and processes are designed to give investor confidence, and we have a due diligence process that ensures that we only partner in the value based solutions.

Invealth Partners serve to create a link between business opportunities and investors, either private or institutional, with a mid to long-term overview. Our business focus is guided by a strong Environment, Social and Government partnership justification. Africa is the next investment destination…Invealth provides the strategic partnership that provides holistic value.

We are recruiting to fill the position below:

Job Title: Hotel Supervisor

Location: Port Harcourt, Rivers
Job type: Full-time

Job Summary

• The Hotel Supervisor is responsible for overseeing the daily operations of the hotel, ensuring that all departments function efficiently and provide exceptional service to guests.
• his role requires strong leadership skills, excellent customer service abilities, and a comprehensive understanding of hotel management practices.
• The ideal candidate will be proactive in addressing guest needs, managing staff, and maintaining high standards of hospitality.

Key Responsibilities

• Supervise all hotel departments, including front desk, housekeeping, and food services, to ensure seamless operations.
• Monitor room availability, occupancy levels, and rates to optimize hotel revenue.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness and adherence to hotel standards.
• Train, mentor, and evaluate hotel staff to enhance performance and service quality.
• Create work schedules and delegate tasks effectively among team members.
• Address employee concerns and foster a positive work environment.
• Interact with guests to ensure their satisfaction and address any complaints or issues promptly.
• Provide information about hotel services and local attractions to enhance the guest experience.
• Ensure that all guest requests are handled efficiently and courteously.
• Assist the General Manager with budgeting, financial planning, and reporting.
• Maintain accurate records of inventory, payroll, and operational expenses.
• Implement policies and procedures to improve service delivery and operational efficiency.
• Ensure compliance with health, safety, and sanitation regulations within the hotel.
• Conduct regular training sessions for staff on safety protocols and emergency procedures.

Requirements

• Bachelor’s Degree in Hospitality Management or a related field is preferred; equivalent experience may be considered.
• Minimum of 3 years of experience in hotel operations or a supervisory role within the hospitality industry.
• Strong leadership abilities with a focus on team development.
• Excellent communication skills for effective interaction with guests and staff.
• Proficiency in hotel management software and Microsoft Office Suite.
• Exceptional organizational skills with the ability to multitask in a fast-paced environment.
• Problem-solving skills to address operational challenges efficiently.

Pay
N100,000.00 (NGN) - 150,000.00 (NGN) per month.

Application Closing Date
Not Specified.