IT Site Support at APM Terminals

APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

We are recruiting to fill the position below:

Job Title: IT Site Support

Ref: R168804
Location: Apapa, Lagos

The Role

• The IT Site Support plays a critical role in ensuring smooth technology operations at APM Terminals Apapa.
• This position is responsible for shaping terminal business demands, aligning requirements, and driving the delivery of IT solutions that enhance operational efficiency.
• Working closely with the Terminal IT Manager and business stakeholders, the IT Site
• Support identifies opportunities for improvement and ensures successful adoption of new IT capabilities.

Key Responsibilities

• Provide frontline IT support for terminal operations, ensuring minimal downtime and quick resolution of issues
• Research and analyze improvement opportunities, prepare recommendations, and implement efficiency solutions
• Develop and maintain documentation for business requirements and process improvements
• Collaborate with service and functional teams to identify and implement technology enhancements
• Support modernization and standardization of terminal technology portfolio in alignment with regional strategies
• Ensure terminal requirements are captured during global and regional technology implementations
• Assist in cost modeling and budgeting for IT projects and terminal tech upgrades
• Manage end-to-end terminal IT demands, including prioritization and escalation
• Drive continuous improvement initiatives across IT processes and systems.

Qualifications & Skills

• Bachelor’s degree in Information Technology, Computer Science, or related field
• Minimum 3–5 years of experience in IT support or infrastructure management
• Strong understanding of terminal operations and ITIL standards
• Advanced data analysis and problem-solving skills
• Ability to manage multiple demands and deliver under pressure
• Excellent communication and stakeholder management skills
• Experience with IT tools and technologies relevant to terminal operations.

What We’re Looking For:

• Lean-minded: we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online