Operations Manager at Miller Consult Limited

Miller Consult Limited - Our client is a women’s-only members club focused on connection, wellness, and growth, set to launch a full membership program in 2026.

They are recruiting to fill the position below:

Job Title: Operations Manager (Mid-Level)

Location: Lekki Phase 1, Lagos
Job Type: Full-Time

Role Overview

• This is a startup environment seeking a visionary Operations Manager to build systems, manage day-to-day operations, and deliver exceptional experiences.
• The Operations Manager ensures smooth site operations, manages events, strengthens processes, and prepares the organization for its future membership model. Reporting directly to the Founder, you will coordinate execution while building scalable operational infrastructure.

Key Responsibilities
Operational Leadership:

• Oversee daily operations and ensure exceptional guest experiences.
• Build systems, SOPs, KPIs, and operational processes.
• Manage budgets, financial planning, and operational targets.
• Identify risks and implement mitigation plans.

Events & Experiences:

• Plan and execute events: wellness retreats, workshops, networking experiences.
• Manage vendors, timelines, and logistics while ensuring quality and alignment with club values.
• Community & Membership Foundations
• Foster a welcoming, supportive environment for women.
• Prepare for a full membership model (onboarding, retention, service standards).
• Act as a brand ambassador.

Growth & Strategy:

• Recommend operational improvements and assist with partnerships.
• Provide insights to support the Founder’s broader strategy.
• Leadership & Team Development
• Recruit, lead, and mentor staff/volunteers.
• Foster a culture of excellence, inclusivity, and innovation.
• Support training and performance development.

Who You Are

• A pragmatic visionary with operational leadership experience, passionate about women’s spaces, wellness, and community-building. Comfortable balancing hands-on execution with system-building in a fast-paced startup environment.

Essential Skills & Experience

• Background in hospitality, events, or luxury lifestyle operations.
• 5+ years operational leadership experience.
• Proven operational leadership and event management at scale.
• Financial planning, process improvement, and KPI development skills.
• Strong leadership, communication, and people management skills.

Personal Qualities:

• Passion for women’s wellness and community.
• Graceful under pressure with strong problem-solving skills.
• Hands-on, resourceful, and committed to the organization’s mission.

Salary
N500,000 – N800,000 net/Month.

What We Offer:

• Opportunity to shape a growing women’s community and wellness brand.
• Dynamic role with direct impact on women’s lives.
• Room for growth and long-term leadership potential.
• Collaborative, inspiring environment aligned with wellness and empowerment.
• HMO benefits.

Application Closing Date
22nd December, 2025.

How to Apply
Interested and qualified candidates should send their CV to: info@millerconsult.org using the Job Title as the subject of the email.

Note: Must have experience in hospitality/fast paced environment.