Front Office Manager at Chrisvirgy Group Limited

Chrisvirgy Group Limited is a diversified infrastructure and development firm dedicated to delivering innovative, sustainable, and high-impact solutions across multiple sectors including construction, real estate, power systems, civil works, and consulting services. With over 17 years of operational experience, the Group has built a reputation for excellence, professionalism, and transformative project delivery that meets both commercial and community needs.

We are recruiting to fill the position below:

Job Title: Front Office Manager

Location: Abuja (FCT) 

Job Description (Key Responsibilities)

• Oversee daily front office operations, including reception, reservations, and concierge services
• Supervise, train, and schedule front desk staff
• Ensure smooth check-in and check-out processes
• Handle guest complaints, special requests, and service recovery
• Coordinate with housekeeping, F&B, and maintenance departments
• Monitor room availability, occupancy, and reservations
• Ensure accuracy of guest records, billing, and cash handling
• Enforce front office policies, procedures, and service standards
• Prepare operational reports and performance summaries for management.

Job Specification (Skills & Competencies)

• Strong leadership and people-management skills
• Excellent communication and customer service abilities
• Strong problem-solving and conflict-resolution skills
• Ability to work under pressure and manage multiple tasks
• Attention to detail and organizational skills
• Proficiency in hotel PMS systems and Microsoft Office
• Professional appearance and attitude.

Application Closing Date
28th January, 2026

How to Apply
Interested and qualified candidates should send their CV and cover letter to: career@chrisvirgy.com with “Front Office Manager – Abuja Hotel” as the subject of the email