Cashier at OCA Consulting

OCA Consulting is a specialized consultancy firm offering expert HR solutions and Project Management services tailored primarily for start-up and emerging private funds as well as institutional investors.

We are recruiting to fill the position below:

Job Title: Cashier

Location: Benin City, Edo
Employment Type: Full-time

The Role: Custodian of Trust and Precision

• As a Cashier at our luxury hotel, you are the critical guardian of our financial integrity and the final touchpoint of a guest's seamless journey.
• Far more than a processor of transactions, you are an ambassador of trust, ensuring every financial interaction is conducted with impeccable accuracy, discretion, and courtesy.
• Your role is pivotal in solidifying the guest's lasting impression, transforming a simple settlement into a moment of flawless efficiency and personalized care.

Key Responsibilities
Financial Accuracy & Transaction Processing:

• Handle all guest financial transactions with supreme accuracy, including check-outs, incidental charges, foreign currency exchange, and cashiering for hotel outlets (restaurants, spa, etc.).
• Operate the Property Management System (PMS), Point-of-Sale (POS) systems, and credit card terminals with expert proficiency.
• Reconcile daily transactions, ensuring all postings are accurate and properly documented.
• Balance cash drawers at the beginning and end of each shift, investigating and resolving any discrepancies immediately.
• Prepare and complete daily cashier reports, depositing drops in accordance with hotel security policies.

Guest Service & Discretion:

• Process guest departures efficiently, presenting clear and accurate folios, and resolving any billing inquiries with patience, empathy, and professionalism.
• Handle sensitive financial matters with the utmost discretion and confidentiality, maintaining guest privacy at all times.
• Provide a warm, polished, and efficient farewell experience, thanking guests and inviting them to return.
• Collaborate closely with the Front Desk, Concierge, and F&B teams to ensure all guest charges are captured promptly and accurately.

Compliance & Security:

• Strictly adhere to all hotel financial control procedures, credit policies, and fraud prevention protocols.
• Verify the validity of all payment methods following established security guidelines.
• Maintain a secure and organized work environment, safeguarding all financial assets, documents, and equipment.

Qualifications & Personal Attributes
Essential:

• B.Sc Degree in Accounting or related field or Educated to a degree level any field ( Experience is an added advantage).
• Minimum of 2 years of cash handling experience in a luxury hotel, high-end retail, or fine dining establishment.
• Impeccable numerical aptitude and a proven track record of accuracy in financial transactions.
• Exceptional attention to detail and a methodical, organized approach to work.
• High degree of personal integrity, honesty, and trustworthiness.
• Polished and professional communication skills, with the ability to explain charges clearly and courteously.
• Proficiency with hotel PMS (e.g., Opera) and POS systems, as well as standard office software.
• Ability to maintain composure and efficiency during high-volume periods.
• Flexible schedule, able to work mornings, evenings, weekends, and holidays as required.

Desirable:

• Formal training in accounting, finance, or hospitality.
• Strong problem-solving skills and the ability to handle guest billing concerns with diplomacy.

What We Offer

• A prestigious work environment within a world-class luxury hotel.
• Competitive salary and a comprehensive benefits package.
• Extensive training in luxury service standards and financial procedures.
• Complimentary meals on duty.
• Opportunities for career advancement within the finance department or broader hotel operations.

Application Closing Date
31st December, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover letter to: recruitment@cathelea.com using the job title as the subject of the email.