Spa Receptionist at SRS Collection

The SRS Collection stands as a beacon of premier luxury, health, and wellness hospitality, celebrated for crafting bespoke wellness and lifestyle retreats tailored to discerning business and leisure travelers alike. With three illustrious properties nestled in central Lagos.

Envision a home away from home that not only exudes refined style and opulent finishes but also delivers bespoke services and experiences that linger in memory. Our spaces seamlessly blend contemporary aesthetics with minimalist design, making SRS Collection the quintessential lifestyle sanctuary.

We are recruiting to fill the position below:

Job Title: Spa Receptionist

Location: Lagos
Employment Type: Full time

Job Summary

• We are seeking a friendly, well-presented, and customer-focused Spa Receptionist to manage front desk operations and ensure a welcoming experience for all spa guests.
• The ideal candidate will handle appointments, payments, and inquiries while maintaining a calm and professional environment.

Key Responsibilities

• Greet and welcome guests warmly upon arrival
• Schedule, confirm, and manage spa appointments
• Answer phone calls and respond to guest inquiries
• Process payments and maintain accurate records
• Coordinate with therapists to ensure smooth daily operations
• Maintain cleanliness and organization of the reception area
• Handle guest complaints professionally and escalate when necessary

Requirements & Qualifications

• Minimum of BSc Degree in any related field
• Previous experience in a spa, salon, or hospitality role is an advantage
• Excellent communication and interpersonal skills
• Good organizational and time-management skills
• Basic computer and POS system knowledge
• Professional appearance and positive attitude

Application Closing Date
7th February, 2026.