Dedicated Cleaner / Messenger at Christian Miracle Hospital

Christian Miracle Hospital is an NHIS-accredited fibroid, ovarian cyst, appendicitis and maternity hospital in Nigeria; established in 1992. We are located at No. 3 Akutu Crescent office Pascan Jake bus stop opposite Pine Crest School Enugu,Independence Layout Enugu state. We offer the best gynaecological, fertility and maternity services to our clients and patients. Our in-house laboratory is quality assured, and our dispensary stocks quality drugs and other medical consumables. We run antenatal clinics and fertility clinics every Tuesday.

We are recruiting to fill the position below:

Job Title: Dedicated Cleaner / Messenger

Location: Enugu
Employment Type: Full-time
Reports To: Hospital Manager/Administrative Supervisor

Mission Statement

• To maintain a clean, safe, and welcoming hospital environment that reflects Christian values of excellence and service, while contributing to patient satisfaction and hospital reputation through professional conduct and community engagement.

Job Summary

• To maintain a sterile, world-class environment that smells fresh and looks expensive, while acting as a "Hospital Ambassador" to welcome patients.

Key Duties (Hygiene & Marketing)

• The "Ambassador" Role: Speak positively in your local neighborhood, church, or market on weekends/evenings. Greet patients warmly and refer their enquiries to the head nurse/matron. You are the eyes and ears of the hospital in the environment and community.
• Lead Generation: Report to the Manager if you know neighbors who are pregnant or sick. You will receive a commission/bonus if they register.
• Visual Sales: Ensure the hospital entrance and reception are 5-star hotel standard. A dirty hospital loses customers. Your cleaning is directly tied to patient retention.
• Hospitality: Serve water/tea to waiting patients with a smile. A happy patient is a happy hospital.

Core Responsibilities
Cleaning & Maintenance:

• Perform daily cleaning of patient rooms, operating theaters, consultation rooms, waiting areas, and restrooms.
• Ensure strict adherence to infection prevention and control protocols in all hospital areas.
• Maintain cleanliness of medical equipment, furniture, and hospital facilities according to established standards.
• Manage waste disposal procedures following healthcare waste management guidelines.
• Report maintenance issues, equipment malfunctions, and safety hazards promptly.

Patient Experience & Community Relations:

• Greet patients and visitors warmly, provide directions, and assist with basic inquiries.
• Maintain professional appearance and courteous communication at all times.
• Participate in monthly community cleaning initiatives and health promotion events.
• Generate minimum of 5 new patient referrals per month through family, neighborhood, and community networks.
• Represent the hospital positively in the community and encourage word-of-mouth referrals.

Christian Service & Professional Development:

• Demonstrate Christ-like attitude in service delivery and interpersonal interactions.
• Participate in staff devotions and spiritual development programs.
• Maintain punctuality, reliability, and accountability in all duties.
• Seek opportunities for skill improvement and professional growth.

Key Performance Indicators (KPIs - Monthly)

• Hospital cleanliness score (minimum 95% in internal audits)
• Infection control compliance (100% adherence to protocols)
• Patient satisfaction with facility cleanliness (minimum 4.5/5.0)
• New patient referrals generated (minimum 5)
• Community outreach participation (minimum 1 event per month)
• Attendance and punctuality record (minimum 98%)
• Equipment and supply usage efficiency (within 10% of budget).

Person Specifications / Requirements
Essential Qualifications:

• Minimum of a secondary school education (SSCE or equivalent)
• Basic training in cleaning techniques and infection control (on-the-job training provided)
• Previous experience in hospital or healthcare facility cleaning preferred
• Hardworking, humble, neat appearance (uniform must be ironed).

Essential Skills & Attributes:

• Born-again Christian with strong work ethic and moral character
• Physical fitness and stamina for demanding cleaning tasks
• Attention to detail and commitment to quality standards
• Basic communication skills in English and local languages
• Ability to follow instructions and work independently
• Positive attitude and willingness to learn
• Impeccable personal hygiene and grooming standards
• Respectful and courteous demeanor with patients and staff.

Preferred Experience:

• Previous work in healthcare environment
• Basic understanding of infection prevention protocols
• Community involvement and local network connections.

Application Closing Date
Not Specified.

How To Apply
Interested and qualified candidates should send their resume and application letter to: cmhospitalenugunigeria@gmail.com using the Job title as the subject of the email.

Note

• This position is for candidates currently living in Enugu.
• Applications from outside Enugu state will NOT be considered.