HR/Admin Executive at a Fast-Growing Fashion Retail Business - TNA Consulting

TNA Consulting - Our client, a fast-growing fashion retail business based on Lagos Island, is seeking a people-focused and highly organised HR & Administrative Executive to oversee staff welfare, performance, discipline, and day-to-day administrative operations.

They are recruiting to fill the position below:

Job Title: HR/Admin Executive

Location: Island, Lagos
Employment Type: Full-time

About The Role

• This role is hands-on and operational, with significant interaction with blue-collar staff. The ideal candidate must be patient, emotionally intelligent, firm but fair, and comfortable working in a fast-paced retail environment. Occasional customer interaction may be required.

Key Responsibilities 
Human Resources:

• Recruit, onboard, and orient staff
• Oversee staff attendance, punctuality, conduct, and performance
• Implement and enforce HR policies, rules, and procedures
• Handle employee relations, grievances, and disciplinary matters
• Support performance reviews and staff development initiatives
• Maintain accurate employee records and HR documentation
• Provide HR inputs for payroll, leave, and benefits administration

Staff Welfare & Engagement:

• Monitor staff wellbeing and address welfare concerns promptly
• Foster a respectful, inclusive, and orderly workplace culture
• Mediate conflicts and resolve workplace issues fairly
• Drive basic staff engagement and morale initiatives

Administration & Operations Support:

• Coordinate staff schedules, duty rosters, and attendance tracking
• Oversee daily administrative activities across store and warehouse
• Ensure workplace safety, cleanliness, and regulatory compliance
• Manage basic vendor coordination and office supplies procurement
• Support store operations in collaboration with management

Customer Interface:

• Handle escalated customer issues professionally when required
• Support frontline staff in delivering a positive customer experience
• Represent the brand appropriately in customer-facing situations

 Requirements

Education & Certification:

• Bachelor’s degree or HND in Human Resources, Business Administration, or a related field
• Professional HR certification (CIPM or equivalent) is an advantage

Experience:

• Minimum of 3 years’ experience in HR/Administrative roles
• Experience in fashion retail or retail environments is an added advantage
• Proven experience managing blue-collar or frontline staff

Skills & Attributes:

• Strong interpersonal and communication skills
• High level of patience, empathy, and emotional intelligence
• Firm, fair, and confident in enforcing workplace rules
• Strong problem-solving and conflict-resolution skills
• Well-organised with strong attention to detail
• Proficient in MS Office and basic HR tools
• Good understanding of Nigerian labour laws
• Ability to thrive in a fast-paced retail environment

Ideal Candidates:

• You are hands-on, people-centred, and comfortable being present on the shop floor and in the warehouse
• You understand the realities of managing blue-collar staff, can balance compassion with structure, and take ownership of people and administrative processes.

Annual Gross Salary
 N3,600,000

Application Closing Date
9th Feburary, 2026

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Only shortlisted candidates will be contacted.