Customer Care / Admin Officer at Alphaa.africa - Grace Moni Limited

Grace Moni Limited is a financial services provider at the nexus of technology and professional financial services in Africa. We were birthed to address a gap in financial inclusion, in line with the Maya Declaration; a global initiative for responsible and sustainable financial inclusion that aims to reduce poverty and ensure financial stability for the benefit of all.

Alphaa.africa is a dynamic travel and tour company committed to providing exceptional travel experiences and customized tour packages for our clients.

We are recruiting on behalf of Alphaa.africa to fill the position below:

Job Title: Customer Care / Admin Officer

Location: Bannex, Abuja (FCT) 
Employment Type: Full-time

Key Responsibilities

• Handle customer inquiries via phone, email, and in person.
• Manage travel bookings, reservations, and ticketing.
• Provide accurate information on travel packages, visa processes, and company services.
• Maintain client records, reports, and proper documentation.
• Support day-to-day administrative tasks within the office.
• Resolve complaints professionally and ensure customer satisfaction.
• Assist management in coordinating travel-related activities and operations.

Requirements

• Minimum of OND/HND/B.Sc. in Business Administration, Tourism, or related field.
• Previous experience in Customer Service or Administrative roles is an advantage.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Passion for the travel and tourism industry.

Salary
N100,000 - N150,000 Monthly.

Application Closing Date
15th January, 2026.

How to Apply
Interested and qualified candidates should send their CV to: Hr@gracemonilimited.com using "pplication – Customer care (Travel & Tour)" as the subject of the mail.

Note

• For more enquiries, WhatsApp: 07072555600 
• Candidates should be in Abuja for immediate Interview.