Business Development Manager at Khenpro Global Services

Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients' service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues.

We are recruiting to fill the position below:

Job Title: Business Development Manager

Location: Lagos
Employment Type: Full-time

Job Summary

• The Business Development Manager will play a critical leadership role in driving revenue growth, expanding outlet footprint, and strengthening brand presence for a Confectionery/QSR brand
• This role requires an entrepreneurial business leader with strong commercial instincts, deep understanding of the Nigerian consumer market, and exposure to global QSR and confectionery trends.
• The successful candidate will take timely decisions in fast-paced operational environments, and ensure the brand achieves sustainable growth across dine-in, takeaway, delivery, partnerships, and franchising channels.

Key Responsibilities
Business Growth & Market Expansion:

• Develop and execute business development strategies to drive sales growth across QSR outlets, kiosks, and distribution channels.
• Identify and evaluate expansion opportunities including new store locations, franchising models, cloud kitchens, and retail partnerships.
• Leverage global confectionery and QSR trends to improve menu innovation, customer experience, and operational efficiency.
• Lead feasibility studies, location assessments, and ROI analysis for new outlets and formats.

Revenue, Sales & Partnerships:

• Drive topline revenue growth through strategic partnerships, B2B sales, catering contracts, and corporate supply agreements.
• Identify and negotiate partnerships with malls, fuel stations, supermarkets, delivery platforms, and event organizers.
• Develop pricing, bundling, and promotional strategies that improve volume, margins, and customer retention.
• Oversee key account management and ensure long-term value from partnerships.

Leadership & Business Oversight:

• Act as a business lead with oversight of commercial performance across outlets and channels.
• Work closely with Operations, Marketing, Finance, Supply Chain, and Store Managers to ensure seamless execution of business strategies.
• Provide leadership and direction to sales, business development, and partnership teams.
• Take decisive, on-the-spot decisions in dynamic QSR environments to resolve operational or commercial challenges.

Nigerian Market & Consumer Insight:

• Apply strong understanding of the Nigerian economy, inflation trends, FX pressures, and consumer purchasing behavior to strategy and pricing decisions.
• Monitor regulatory, food safety, and compliance requirements relevant to QSR and confectionery businesses.
• Adapt global best practices to local tastes, price sensitivity, and operational realities.

Entrepreneurial & Innovation Drive:

• Identify growth opportunities in menu innovation, seasonal offerings, and localized products.
• Explore new revenue streams such as private label confectionery, online sales, bulk orders, and export opportunities.
• Drive pilot initiatives, test-and-learn programs, and scalable growth models.

Key Requirements & Qualifications
Education & Experience:

• Bachelor’s degree in Business Administration, Marketing, Hospitality Management, or a related field (MBA is an advantage).
• Minimum of 8–10 years experience in business development, commercial leadership, or operations within QSR, FMCG, food service, or hospitality.
• Proven experience in outlet expansion, franchising, or multi-location retail management.

Skills & Competencies:

• Strong entrepreneurial mindset with ownership mentality.
• Demonstrated understanding of the Nigerian QSR and consumer food market.
• Exposure to global QSR or confectionery brands and best practices.
• Excellent negotiation and partnership management skills.
• Ability to make fast, sound commercial and operational decisions.
• Strong leadership, people management, and cross-functional collaboration skills.
• Solid financial and analytical skills, including P&L oversight and cost management.

Key Attributes:

• Results-driven and commercially focused
• Hands-on leader with strategic vision
• Customer-centric and brand-conscious
• Resilient, adaptable, and innovative
• High level of accountability and integrity.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: hr@khenpro.com using job title as the subject of the mail.