Branch Supervisor at Infinity Tyres Limited

Posted on Tue 13th Jan, 2026 - hotnigerianjobs.com --- (0 comments)

Infinity Tyres Limited is known for the Tyres Business and other related businesses for the last 40 years. Founded 40 years ago, Infinity Group has established itself as the most preferred company for automotive aftermarket products in Nigeria. The group has expanded its footprint into Ghana and has taken a leadership position in the West African region, for tyres, batteries, lubricants, spare parts and coolants. The group services its customers through a vast network of retail sales & service centers across Nigeria & Ghana.

We are recruiting to fill the position below:

Job Title: Branch Supervisor

Job Code: ITL-BS-001
Location: Victoria Island, Lagos
Employment Type: Full-time
Department: Retail
Reports To: Retail Head

Role Summary

The Branch Supervisor is responsible for the effective management of all branch operations, including overseeing the daily activities of the Front Office Staff, Servicing & Technical Teams, and other support staff within the branch.
This role ensures smooth operations, optimizes service quality, drives sales, and ensures the overall success and profitability of the branch.

Key Responsibilties & Duties

Category	Key Responsibilities	Workload (%)
Branch Operations Management	Overall control of daily branch operations. Supervise Front Office (billing, invoicing, indoor sales, reception) and Technical Teams (wheel alignment, tyre fitting/repair, service bays). Ensure strict SOP adherence and operational discipline.	25%
Sales & Revenue Growth	Drive sales of tyres, lubricants, batteries, and accessories. Achieve branch targets, execute promotions, track performance, and develop new business opportunities.	20%
Customer Service & Escalation	Handle customer complaints and escalations. Monitor feedback and implement service improvements to ensure high customer satisfaction.	15%
Inventory & Stock Management	Coordinate stock replenishment with central warehouse. Ensure accurate stock records, movements, and controls through Store/Warehouse Supervisor.	10%
Administrative Control	Manage branch administration, petty cash, documentation, reporting, and statutory compliance. Coordinate with HR & Admin on manpower and performance.	5%
SOP Compliance & ERP Management	Ensure adherence to SOPs across sales and service. Ensure all transactions are properly captured in ERP/CRM systems.	5%
Team Management & Development	Lead, train, and develop Front Office, Technical, Warehouse, and Support staff. Conduct performance reviews and implement improvement plans.	5%
Cashflow & Financial Control	Monitor daily cashflow, control expenses, ensure budget adherence, and coordinate with Finance for accurate reporting.	5%
Local Liaison & Stakeholder Management	Liaise with local authorities, vendors, banks, security agencies, and service providers to ensure smooth branch operations.	5%
Facility & Asset Management	Ensure cleanliness, safety, security, and upkeep of branch premises, equipment, tools, and machinery.	5%

Qualifications & Experience

Category	Minimum Requirement	Preferred
Education	HND / Bachelor’s Degree in Business Administration, Operations, or related field	MBA / Master’s Degree
Technical Exposure	Knowledge of automotive products & services	Certifications in tyres, batteries, lubricants, solar panels, UPS/inverters
Experience	5–8 years in supervisory/branch roles	Strong ERP/CRM, inventory & financial systems exposure
	3–5 years in automobile / tyre / lubricant / battery / service industry	Central warehouse coordination experience
People Management	Proven team leadership and branch handling	Multi-function team management experience

Experience & Industry Requirements:

Criteria	Requirement
Total Experience	Minimum 5 years – Maximum 10 years
Industry Background	Automobile Industry / Automobile Service Industry / Tyre & Lubricant Industry (Mandatory)
Branch Handling Experience	Preferred
Location Exposure	Lagos / Metro market preferred

Skills & Competencies:

Skill Area	Details
Leadership	Strong people management, coaching, and decision-making skills
Communication	Clear verbal and written communication in English
Systems	Proficient in MS Office, ERP/CRM, inventory and accounting tools
Operations	Strong SOP adherence, process control, and service discipline
Analysis	Good analytical, problem-solving, and planning ability
Multitasking	Ability to manage multiple priorities under pressure

Personal Attributes:

Attributes	Description
Result Orientation	Target-driven with ownership mindset
Integrity	High ethical standards and professionalism
Pressure Handling	Calm and effective under operational pressure
Adaptability	Able to manage change and lead teams through challenges
Stakeholder Handling	Comfortable dealing with customers, vendors, and authorities

Monthly Compensation (Fixed Pay)

Component	Amount (₦)	Notes
Gross Monthly Salary	250,000 – 300,000	Based on experience & performance
Pay Structure	Consolidated / Split (Basic + Allowances)	As per company policy

Incentives (Quarterly – Performance Linked)

Criteria	Basis	Payout
Sales Achievement	Monthly targets consolidated quarterly	Variable
Branch Profitability	Margin & expense control	Variable
Operational Compliance	Stock, audit, SOP adherence	Variable
Customer Satisfaction	Complaint resolution, repeat sales	Variable

Quarterly incentives calculated based on cumulative monthly performance, subject to company reviews.

Statutory & Insurance Benefits

Benefit	Coverage
Pension Fund (PF)	As per statutory requirement
NSITF	As applicable
Workmen Compensation Insurance	Covered
Leave Entitlements	As per company policy

Annual & Long-Term Benefits

Benefit	Details
Annual Increment	Performance-based
Performance Review	Annual appraisal cycle
Career Growth	Opportunity to grow into Area / Regional roles

Application Closing Date
31st January, 2026.

How to Apply
Interested and qualified candidates should submit their updated CV / Resume / Bio Data to: jobs@infinitytyres.com; or ankur@infinitytyres.com using "Branch Supervisor Application and the Job Code" as the subject of the email.

Note

CV/Resume should be shared with formal names, not nicknames.
Alternatively, candidates can also send inquiries or applications via WhatsApp at +2348055092010; +2348055092172
Only shortlisted candidates will be contacted for an interview.
Infinity Tyres Limited is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals.

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