Chief Operating Officer (COO) at T.O.N Corporate Services

T.O.N. Legal & Corporate Services is a business management firm committed to helping our clients create sustainable businesses. Our team of experienced professionals provide effective strategies and quality services tailored to your needs. We are dedicated to helping you reach your business goals and ensure that your company is set up for success. Our approach is based on deep understanding of the local market and its regulations.

We are recruiting to fill the position below:

Job Title: Chief Operating Officer (COO)

Location: Abuja, Nigeria
Job Type: Full-time
Industry: Financial Services

Job Description

• We are seeking an experienced Chief Operating Officer (COO) to lead and oversee the end-to-end operations of a licensed International Money Transfer business.
• The COO will be responsible for transaction operations, regulatory execution, treasury and liquidity oversight, partner management, and operational scalability across remittance corridors.
• This is the most senior operational leadership role within the company and is critical to business continuity, regulatory standing, and customer trust.

Key Responsibilities
Operations & Transaction Management:

• Oversee end-to-end remittance operations: collections, FX conversion, settlements, and payouts
• Ensure timely and accurate transaction processing in line with SLAs
• Own reconciliation, dispute resolution, exceptions, and chargeback management

Compliance & Regulatory Execution:

• Work closely with the Compliance & AML/KYC team to ensure adherence to CBN, NFIU, and FATF requirements
• Ensure readiness for regulatory audits, examinations, and partner reviews
• Implement and enforce internal controls, SOPs, and risk mitigation frameworks

Treasury & Liquidity Oversight:

• Manage prefunding and liquidity across remittance corridors
• Coordinate FX execution and rate management with banks and treasury partners
• Ensure uninterrupted payout availability

Partner & Stakeholder Management:

• Manage relationships with Authorized Dealer Banks, PSPs, wallets, and payout partners
• Monitor partner performance and enforce operational SLAs
• Represent the company in operational engagements with regulators and partners

Team & Process Leadership:

• Build and manage operations, settlements, and customer support teams
• Design scalable processes and workflows as volumes grow
• Drive operational efficiency and automation

Reporting & Governance:

• Track and report key KPIs (success rates, settlement timelines, liquidity status)
• Provide regular operational updates to the CEO and Board

Requirements

• 7–10 years’ experience in fintech, payments, banking operations, or remittance/FX
• Strong understanding of IMTO operations, payment systems, and FX settlement flows
• Proven experience managing high-volume, compliance-driven operations
• Experience working with regulators, banks, and PSPs
• Strong leadership, execution, and risk management skills

Added Advantage:

• Prior experience in an IMTO, PSP, switching company, or large fintech
• ​Background in operations, treasury, or settlement management

Salary and Benefits

• Salary: ​N500,000  / Month
• Foundational executive role in a licensed IMTO
• Direct impact on regulatory success and operational scale
• Opportunity to build systems, controls, and teams from the ground up
• Competitive compensation with performance-based incentives.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online