Human Resource Officer at Sigma Consulting Group

Sigma Consulting Group, founded in 2013, was born from a singular observation: Nigerian businesses have world-class ambition but often lack world-class operational structures. We saw brilliant founders stuck in "family business" informality, unable to attract top talent or pass investor due diligence. We saw multinational corporations struggling to navigate local regulatory complexities. Sigma is the bridge. We bring the rigor, process, and compliance of a Fortune 500 company to ambitious SMEs, allowing them to scale without breaking.

We are recruiting to fill the position below:

Job Title: Human Resource Officer

Location: Ajah, Lagos
Employment Type: Full-time
Industry: Healthcare / Pharmacy

Job Summary

• The HR Officer manages all human resources functions within a fast-paced healthcare/pharmacy environment. Responsibilities include recruitment, compliance, employee relations, performance management, HR administration, and talent development.
• The ideal candidate must be proactive, organized, detail-oriented, and experienced in healthcare HR operations.

Key Responsibilities
Talent Acquisition & Onboarding:

• Manage full-cycle recruitment for clinical and non-clinical staff.
• Draft and publish job adverts.
• Screen, interview, and support hiring decisions.
• Plan and execute onboarding, orientation, and documentation.

Compliance & Regulatory Support:

• Ensure compliance with Nigeria Labour Laws and healthcare regulations.
• Maintain employee licenses, certifications, and medical fitness documentation.
• Support audits, safety compliance, and policy adherence.

Employee Relations & Engagement:

• Serve as primary contact for staff grievances and conflict resolution.
• Manage disciplinary processes in line with company policies.
• Promote an ethical, safe, and positive workplace culture.

Performance Management:

• Coordinate the performance appraisal calendar and ensure timely reviews.
• Monitor performance metrics and follow up on improvement plans.
• Support managers in developing career progression paths.

Training & Development:

• Identify training needs and recommend relevant learning initiatives.
• Maintain training compliance and documentation.
• Support continuous learning for clinical and non-clinical staff.

HR Administration & Records Management:

• Maintain up-to-date and confidential HR records.
• Manage attendance, leave, timesheets, and HR documentation.
• Prepare monthly HR analytics and reports for management.

Compensation & Benefits Support:

• Assist with payroll processing and ensure accuracy of salary inputs.
• Administer employee benefits and welfare programs.
• Track deductions, allowances, overtime, and statutory contributions.

Workforce Planning:

• Support manpower planning and quota management.
• Ensure adequate staffing for pharmacy and healthcare operations.
• Track vacancy rates and turnover for management review.

Key Performance Indicators (KPIs)
Recruitment & Staffing Efficiency:

• Fill-rate for open positions: 90 - 100% within agreed timelines (24 weeks).
• Employee turnover rate: Maintain below 10% quarterly.
• Vacancy-to-hire timeline efficiency: Average < 25 days.

Compliance & Documentation:

• 100% compliance with regulatory and HR documentation (licenses, certificates, contracts).
• Zero compliance violations during audits.
• 95-100% accuracy in employee data on HRIS.

Employee Relations & Culture:

• Resolution of employee grievances within72 hoursof escalation.
• At least90% employee satisfactionin quarterly engagement surveys.
• Reduction in disciplinary cases through proactive engagement.

Performance Management:

• 100% completion of bi-annual or annual performance reviews.
• Improvement plans implemented within30 daysfor low performers.
• 80% achievement of departmental KPIs driven through HR support.

Training & Development:

• Maintain 85-100% mandatory training compliance, including healthcare safety training.
• Minimum 12 training sessions facilitated monthly.
• Track training ROI and employee skill improvement.

HR Administration & Attendance Management:

• 98-100% accuracyin leave and attendance records.
• Ensure HR reports are submittedon or before deadlines.

Payroll & Benefits Accuracy:

• Payroll error rate maintained at01% monthly.
• Timely payroll submission: 100% of deadlines met.

Workforce Planning:

• Maintain staff shortage rate below5%.
• Ensure optimal scheduling and shift coverage: Zero coverage gaps.

Qualifications & Requirements

• HND or B.Sc. in Human Resources, Business Administration, or related field.
• 2-4 years HR experience (healthcare/pharmacy experience preferred).
• CIPM, SHRM, or CIPD certification is highly desirable.
• Strong knowledge of HR best practices and labour laws.
• Excellent communication, problem-solving, and interpersonal skills.
• Proficiency in HRIS tools and Microsoft Office Suite.
• Ability to multitask and work under pressure.

Benefits

• Salary: N200,000 - N250,000 Monthly (Competitive salary).
• Health and welfare benefits.
• Professional development and HR training support.
• Supportive and collaborative work environment.
• Career growth opportunities within the healthcare sector.

Application Closing Date
31st January, 2026.