Specialist - Bill Payments (Product Manager) at MoMo Payment Service Bank

MoMo Payment Service Bank (MoMo PSB) is a fintech subsidiary of MTN Nigeria, licensed by the Central Bank of Nigeria (CBN) with a clear mandate to drive financial inclusion across the country. We are committed to providing accessible, secure, and technology-driven financial services that empower individuals, communities, and businesses—particularly the unbanked and underbanked populations.

Following the final approval of our Payment Service Bank license by the CBN, MoMo PSB officially launched operations on May 17, 2022. Since then, we have continued to expand our reach, delivering innovative financial solutions tailored to the needs of Nigerians across urban and rural areas. Our vision is to become the largest and most valuable fintech platform in Nigeria, offering simple, trusted, and inclusive financial services that support economic growth and digital transformation.

We are recruiting to fill the position below:

Job Title: Specialist - Bill Payments (Product Manager)

Job Identification: 6825
Location: Lagos
Employment Type: Full-time
Job Category: MTN Level 2
Reports To: Manager - Payments
Company: MoMo Payment Service Bank (MoMo PSB)

Job Summary

• The Product Specialist is accountable for the successful delivery, performance, and continuous improvement of Bill Payment products and App Channel experiences.
• This role ensures that product initiatives are aligned with strategic business goals, meet regulatory and operational standards, and are efficiently executed through cross-functional collaboration.

Job Description
Strategy & Product Development:

• Execute quarterly product roadmaps for bill payments and app features.
• Roll out new billers, services, and value-added functionalities.
• Use analytics and customer insights to enhance features and user experience.
• Support strategic planning with performance reports and insights.

Partner & Integration Management:

• Manage onboarding and integration of billers (utilities, telecoms, government, etc.).
• Coordinate with API and technology teams for seamless in-app integrations.

Performance & Customer Experience:

• Drive growth in transaction volume and app engagement.
• Reduce failed transactions and improve service uptime.
• Deliver frictionless, end-to-end user journeys across all channels.

Operational Delivery:

• Collaborate with cross-functional teams (UX, tech, marketing, compliance).
• Prioritize product backlogs and participate in agile sprints.
• Lead testing (UAT, integration, regression) and ensure timely releases.
• Monitor KPIs, incident logs, and customer feedback for continuous improvement.

Governance & Compliance:

• Participate in product governance and risk forums.
• Ensure regulatory compliance and internal audit readiness.
• Implement controls to prevent revenue leakage and ensure data integrity.
• Reporting & Budgeting
• Provide weekly/monthly reports on product performance and issues.
• Support budget planning and cost optimization initiatives

Educational Qualifications

• First Degree in Computer Science, Engineering, or related field
• Relevant postgraduate education is an advantage
• Formal certification in Digital Product Management / Product Owner, Agile Delivery, User Experience or other relevant fields would be beneficial

Experience:

• Minimum of 3 - 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry
• At least 4 years’ experience in Payments / financial digital product development & management and implementation of mobile app channels
• Experience in leading and implementing innovative Fintech products and within the Telco, financial or banking industry
• Knowledge of user interaction design, user-centric experience design, brand identity management, digital marketing, and the creative process
• Experience with Agile delivery and Development Operations frameworks
• Experience in ecommerce and electronic payment business is advantageous
• Deep understanding of the Nigerian and worldwide Fintech ecosystem, players, business models and industry related best practices
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• Attitude of Innovation, inventiveness and thought leadership
• Abreast of global mind-set and best practice

Application Closing Date
19th January, 2026 at 23:59

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: All job applications will be processed in line with the MoMoPSB Privacy notice; Please visit this Link to access the privacy notice.