Branch Supervisor at DEJ Facilities & Partners

DEJ FACILITIES AND PARTNERS is a leading company based in Nigeria, specializing in facilities management, Security Services, Cleaning services and Consulting services. With a commitment to excellence, they provide tailored solutions to enhance operational efficiency and maintain standards in various sectors. Their expertise spans maintenance, Security, cleaning, Fumigation, project management, outsourcing and Consulting, serving both commercial and residential clients. DEJ FACILITIES AND PARTNERS strives to deliver innovative, sustainable, and reliable services that meet client needs, contributing to the growth of the Nigerian economy.

We are recruiting to fill the position below:

Job Title: Branch Supervisor

Location: Victoria Island, Lagos
Employment Type: Full-time

Key Responsibilities

• Branch Operations Management Overall control of daily branch operations. Supervise Front Office (billing, invoicing, indoor sales, reception) and Technical Teams (wheel alignment, tyre fitting/repair, service bays). Ensure strict SOP adherence and operational discipline.
• Sales & Revenue Growth Drive sales of tyres, lubricants, batteries, and accessories. Achieve branch targets, execute promotions, track performance, and develop new business opportunities.
• Customer Service & Escalation Handle customer complaints and escalations. Monitor feedback and implement service improvements to ensure high customer satisfaction.
• Inventory & Stock Management Coordinate stock replenishment with central warehouse. Ensure accurate stock records, movements, and controls through Store/Warehouse Supervisor.
• Administrative Control Manage branch administration, petty cash, documentation, reporting, and statutory compliance. Coordinate with HR & Admin on manpower and performance.
• SOP Compliance & ERP Management Ensure adherence to SOPs across sales and service. Ensure all transactions are properly captured in ERP/CRM systems.
• Team Management & Development Lead, train, and develop Front Office, Technical, Warehouse, and Support staff. Conduct performance reviews and implement improvement plans.
• Cashflow & Financial Control Monitor daily cashflow, control expenses, ensure budget adherence, and coordinate with Finance for accurate reporting.
• Local Liaison & Stakeholder Management Liaise with local authorities, vendors, banks, security agencies, and service providers to ensure smooth branch operations.
• Facility & Asset Management Ensure cleanliness, safety, security, and upkeep of branch premises, equipment, tools, and machinery.

Application Closing Date
20th January, 2026.