Business Relationship Officer, Corporates at Unified Payments Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Business Relationship Officer, Corporates

Location: Lagos 
Employment Type: Full-time

Job Objectives

• As an Analyst in the Corporates team, you will take ownership of critical client relationships and projects, driving the delivery, optimization, and success of our payment products for enterprise clients.
• You will work closely with cross-functional teams—product, engineering, compliance, and operations—to manage solution implementation, address client needs, and support strategic growth initiatives.

Duties & Responsibilities

• Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.
• Act as the primary point of contact for mid-to-large enterprise accounts, supporting payment product adoption and operational excellence.
• Collaborate with internal teams to troubleshoot issues, drive resolutions, and ensure timely delivery of services.
• Analyze client transaction trends and provide actionable insights to improve usage, efficiency, and engagement.
• Prepare solution proposals, process documentation, and training materials for clients and internal stakeholders.
• Support the design and execution of scalable client servicing processes and tools.
• Identify opportunities for product and process improvements based on client feedback and market developments.
• Ensure compliance with regulatory and risk standards in all client and operational activities.

Key Performance Indicator

• As agreed from time to time based on business exigencies.

Job Requirements

• Education:  A degree/HND Bachelor’s degree in Finance, Business, Engineering, Computer Science, or a related discipline.
• Experience: Minimum 5 – 7 years of experience in fintech, corporate banking, treasury, payments, or enterprise client services. Post NYSC experience.

Key Competency Requirements
Knowledge/Experience:

• Solid understanding of payment systems and B2B payment instruments (NEFT, RTGS, UPI, IMPS, ACH, SWIFT, etc.).
• Experience working with enterprise clients or partner integrations in a high-growth or regulated environment.
• Strong project management skills with the ability to manage cross-functional stakeholders.
• Analytical mindset with proficiency in Excel and/or SQL; comfort working with data to drive decisions.
• Excellent communication, relationship management, and problem-solving skills.
• Ability to thrive in a fast-paced, client-centric, and evolving environment.

Skill/Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

Application Closing Date
31st March, 2026.