Business Relationship Officer, Corporates at Unified Payments Services Limited

Unified Payment Services Limited is Nigeria’s premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Title: Business Relationship Officer, Corporates

Location: Lagos 
Employment Type: Full-time

Job Objectives

• As an Analyst in the Corporates team, you will take ownership of critical client relationships and projects, driving the delivery, optimization, and success of our payment products for enterprise clients.
• You will work closely with cross-functional teams—product, engineering, compliance, and operations—to manage solution implementation, address client needs, and support strategic growth initiatives.

Duties & Responsibilities

• Manage the onboarding and end-to-end implementation of complex payment solutions for corporate clients.
• Act as the primary point of contact for mid-to-large enterprise accounts, supporting payment product adoption and operational excellence.
• Collaborate with internal teams to troubleshoot issues, drive resolutions, and ensure timely delivery of services.
• Analyze client transaction trends and provide actionable insights to improve usage, efficiency, and engagement.
• Prepare solution proposals, process documentation, and training materials for clients and internal stakeholders.
• Support the design and execution of scalable client servicing processes and tools.
• Identify opportunities for product and process improvements based on client feedback and market developments.
• Ensure compliance with regulatory and risk standards in all client and operational activities.

Key Performance Indicator

• As agreed from time to time based on business exigencies.

Job Requirements

• Education:  A degree/HND Bachelor’s degree in Finance, Business, Engineering, Computer Science, or a related discipline.
• Experience: Minimum 5 – 7 years of experience in fintech, corporate banking, treasury, payments, or enterprise client services. Post NYSC experience.

Key Competency Requirements
Knowledge/Experience:

• Solid understanding of payment systems and B2B payment instruments (NEFT, RTGS, UPI, IMPS, ACH, SWIFT, etc.).
• Experience working with enterprise clients or partner integrations in a high-growth or regulated environment.
• Strong project management skills with the ability to manage cross-functional stakeholders.
• Analytical mindset with proficiency in Excel and/or SQL; comfort working with data to drive decisions.
• Excellent communication, relationship management, and problem-solving skills.
• Ability to thrive in a fast-paced, client-centric, and evolving environment.

Skill/Competencies:

• Strong interpersonal skills.
• Excellent written/oral communication skills.
• Strong analytical skills.
• Organizational skills.
• Confident negotiator and ability to close the right type of business deals at the highest level.

Application Closing Date
31st March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: opeoluwa.oluyemi@up-ng.com using the Job Title as the subject of the email.