People and Culture Analyst at a Growing E-commerce Company - Doheney Services Limited

Doheney Services Limited - Our client is a growing e-commerce company whose vision is to transform Africa by building critical infrastructure for trade and commerce. They empower fashion and creative businesses across Africa by enabling them to create a digital presence and reach new markets and audiences. They ensure that these businesses can scale with ease through unparalleled visibility. They believe that their people are their most valuable asset, and they intentionally want to work with the best that the industry offers.

They are recruiting to fill the position below:

Job Title: People and Culture Analyst

Location: Lagos 
Employment Type: Full-time
Reports To: CEO
Work mode: Hybrid

Job Overview

• The People and Culture Analyst plays a key role in supporting the full employee lifecycle, ensuring a positive and engaging workplace experience for all team members.
• This role combines analytical insight, operational excellence, and a passion for people to help shape and strengthen our culture.
• Working closely with the wider team, the Analyst supports recruitment and onboarding, employee engagement initiatives, benefits administration, and continuous improvement of people processes and systems.

Key Responsibilities
Recruitment and Onboarding:

• Support the end-to-end recruitment process, including candidate sourcing, interview coordination, and communication with applicants.
• Conduct or assist with employee interviews in line with recruitment best practices.
• Maintain accurate recruitment documentation and metrics to inform hiring decisions and workforce planning.
• Support and enhance the onboarding process to ensure a smooth and engaging new hire experience.
• Partner with hiring managers to deliver an onboarding journey that reflects our values and culture.

Employee Experience and Engagement:

• Develop and implement initiatives to enhance employee engagement, well-being, and recognition.
• Support the rollout of employee surveys, collate data, and prepare insights to inform continuous improvement.
• Assist in organising internal events and activities that strengthen community and culture.
• Contribute to programs that foster diversity, inclusion, and belonging across the organisation.

People Data and Systems:

• Maintain and update the People Team SharePoint site to ensure all information, policies, and resources are current and easily accessible.
• Ensure accuracy and integrity of People data and documentation across systems and databases.
• Support data collection and reporting to provide meaningful insights into workforce trends, engagement, and performance.
• Assist in the development and implementation of process improvements and digital tools that enhance efficiency and employee experience.

Employee Relations and Culture:

• Serve as a first point of contact for employee queries, ensuring timely and empathetic support.
• Promote and reinforce our organisational values and culture through all interactions and communications.
• Support initiatives that embed cultural principles into daily practices, leadership behaviours, and team interactions.
• Assist in addressing employee feedback and identifying opportunities for positive change.

Compensation, Benefits and Policy Support:

• Support the administration and communication of employee benefits programs.
• Assist with research and benchmarking to ensure competitive and equitable benefits offerings.
• Help maintain and update HR policies, procedures, and templates to reflect current legislation and best practice.

Compliance and Continuous Improvement:

• Ensure people processes comply with relevant employment laws and internal policies.
• Support audits and data integrity reviews to maintain high standards of compliance and confidentiality.
• Identify and recommend opportunities to streamline People processes and enhance the employee experience.

Qualifications and Experience

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or a related field.
• 4-5 years of experience in a People and Culture, HR, or similar analytical/coordination role.
• Strong understanding of HR/People processes, recruitment, onboarding, and employee engagement principles.
• Experience managing HR/People data and reporting, preferably using HRIS and Microsoft SharePoint.
• Familiarity with employment legislation and HR best practices.
• Experience supporting culture or engagement initiatives is highly desirable.

Key Competencies, Skills and Expertise:

• Genuine passion for people, engagement, and organisational culture.
• Strong data analysis skills with the ability to interpret people metrics, identify trends, and generate actionable insights.
• Excellent written and verbal communication skills; able to communicate with empathy and clarity across all levels.
• Works effectively within teams and across departments; builds trusted relationships with colleagues and stakeholders.
• Highly organised and meticulous with data accuracy, documentation, and process management.
• Proficient in HRIS, Microsoft Office, SharePoint, and data visualisation tools.
• Comfortable adopting new technologies.
• Thrives in a dynamic environment, manages multiple priorities, and adapts to evolving business needs.
• Demonstrates initiative, planning, and follow-through to deliver projects and process improvements on time.
• Maintains discretion and handles sensitive information with the highest level of professionalism.

Personal Attributes:

• Warm, approachable, and empathetic.
• Curious and proactive, always looking for ways to make things better.
• Culturally aware and inclusive in mindset.
• Able to balance analytical thinking with a human-centred approach.
• Passionate about making a meaningful impact on people's work experience.

Salary Budget
N400,000 monthly

Application Closing Date
21st January, 2026.

How to Apply
Interested and qualified candidates should send their application to: eosanyintuyi@doheneyservices.com using "People and Culture Analyst" as the subject of the email.