Retail & B2B / ECOMM Manager at Ascentech Services Limited

Ascentech Services Limited is the most sought-after Human Resource Solution Provider with its Head Office in Lagos, Nigeria. We have a reputation for satisfying and surpassing clients' expectations through our core offerings: Recruitment and Selection, Outsourcing, Training and Development. To accomplish these, we leverage creating and managing change in organisations by improving efficiency through our proven and dynamic HR solutions.

We are recruiting to fill the position below:

Job Title: Retail & B2B / ECOMM Manager

Location: Lagos
Employment Type: Full-time
Department: Sales

Job Summary

• We are seeking a highly motivated and results-driven Retail & B2B/ECOMM Manager to lead our retail, business-to-business (B2B), and e-commerce sales operations.
• The ideal candidate will have a strong track record in driving revenue growth, managing distribution channels, and building strategic relationships in the Kitchen Appliances and White Goods Electronics markets.
• The role involves developing and executing sales strategies, managing sales teams, ensuring excellent customer experience, and meeting both revenue and market share targets.

Key Responsibilities
Sales Strategy & Planning:

• Develop and implement effective retail, B2B, and e-commerce sales strategies aligned with company goals.
• Set sales targets, KPIs, and monitor performance across all channels.

Business Development:

• Identify new business opportunities in retail, B2B, and e-commerce sectors.
• Expand distribution networks and maintain strong relationships with key clients, distributors, and retail partners.

Team Management & Leadership:

• Lead, coach, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide training to enhance team capabilities.

Market Analysis & Reporting:

• Analyze market trends, competitor activities, and customer behavior to optimize sales strategies.
• Prepare timely sales reports, forecasts, and performance analyses for management review.

Customer Relationship Management:

• Ensure high levels of customer satisfaction by addressing client concerns and delivering exceptional service.
• Monitor feedback and implement improvements to strengthen client relationships.

Promotions & Campaigns:

• Collaborate with marketing to design and implement promotional campaigns for retail and online channels.
• Monitor the effectiveness of campaigns and suggest improvements to maximize ROI.

Operational Excellence:

• Oversee order processing, distribution, and inventory management to ensure smooth operations.
• Ensure compliance with company policies, standard operating procedures, and industry regulations.

Requirements

• Graduate / HND in Business, Marketing, Sales, or a related field.
• 6–8 years’ experience in retail, B2B, and e-commerce sales management.
• Proven experience in the Kitchen Appliances and / or White Goods Electronics market.
• Strong leadership, negotiation, and communication skills.
• Results-oriented with excellent analytical and problem-solving abilities.
• Proficiency in MS Office, CRM software, and e-commerce platforms.

Salary 
N250,000 per month (competitive, based on eligibility).

Application Closing Date
18th February, 2026.