Technical Product Manager at Access Bank Plc

Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa's Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism.

We are recruiting to fill the position below:

Job Title: Technical Product Manager

Location: Lagos
Job type: Full-time (Onsite)
Department: Information Technology

Description

• We're seeking an experienced Agile Technical Product Manager with expertise in OKR (Objectives and Key Results) and evidence-based management frameworks to lead our digital banking product from discovery through delivery to operation.
• You'll be responsible for defining product vision, strategy, roadmap, developing business cases, managing product backlogs, and collaborating with cross-functional Scrum teams, comprising developers (programmers, UI/UX designers, solution architect, QA, BA, DevOps, CX) and Scrum master; and other key stakeholders to deliver high-quality products that meet customer and business needs on the bank’s digital channels.

Responsibilities
Product Vision and Strategy:

• Define and maintain the digital product vision, strategy, roadmap, and requirements.
• Develop business cases and ROI analysis to support product decisions.
• Collaborate with stakeholders to prioritize features and create a product roadmap aligned with OKRs.

OKR Development and Tracking:

• Develop and maintain OKRs for the product team, ensuring alignment with organizational goals.
• Track and measure progress against defined OKRs, identifying areas for improvement.
• Collaborate with stakeholders to adjust OKRs as needed.

Evidence-Based Management:

• Implement and maintain evidence-based management practices, using data and metrics to inform product decisions.
• Collaborate with stakeholders to develop and track key metrics, such as customer satisfaction, acquisition, retention, and revenue growth.
• Use data to identify areas for improvement and optimize product development.

Product Backlog Management:

• Develop and maintain the product backlog, ensuring it's up-to-date, refined, and prioritized.
• Work with stakeholders to understand customer needs, market trends, and competitor analysis.

Agile Methodologies:

• Implement and maintain agile practices, ensuring alignment with organizational goals.
• Collaborate with Scrum Masters and development teams to facilitate agile events, which include Sprint planning, Daily Scrum, Sprint Reviews and Sprint retrospectives; and Product Backlog refinement activity.

Stakeholder Management:

• Build and maintain relationships with stakeholders, including business leaders, customers, and development teams.
• Communicate product plans, progress, and changes to stakeholders.

Requirements

• Experience: 3+years in product management, preferably in digital banking or financial services.
• OKR expertise: Experience developing and tracking OKRs, with ability to align product goals with organizational objectives.
• Evidence-based management expertise: Experience using data and metrics to inform product decisions, with ability to develop and track key metrics.
• Agile Methodologies expertise: Agile minded (Agile values and principles), experience with agile methodologies (e.g., Scrum, Kanban, Lean and Extreme Programming-XP) and techniques (such as user story, relative estimation and value driven Product Backlog prioritization techniques).
• Tools Proficiency: Azure DevOps, JIRA, Confluence, Figma, Miro, Product Vison Board (or equivalent), Firebase/Mixpanel, Google Analytics. SQL is a plus.
• Communication: Excellent communication, collaboration, and stakeholder management skills.
• Analytical skills: Strong analytical and problem-solving skills, with ability to interpret data and make informed decisions.
• Soft Skills: Strong ownership mindset, analytical thinking, storytelling ability, cross-functional leadership, and stakeholder influence.
• Digital banking experience: Familiarity with digital banking products, services, and regulations.
• Certifications: Agile certifications such as PSPO, PMI-ACP or ACPM is a plus.

Application Closing Date
Not Specified.