Senior IT Manager at a Tech Start-up - ElsaDave Consulting Limited

ElsaDave Consulting Limited - Our client, a Tech start-up, is recruiting to fill the position below:

Job Title: Senior IT Manager

Location: Lagos
Employment Type: Full-time

Role Overview

• Our client, a tech start up is seeking a high-performance Senior IT Manager to lead delivery, modernization, and growth across Government and Enterprise services.
• This role sits at the intersection of deep technical execution, customer leadership, and revenue generation.
• You will own technical delivery across cloud modernization, cybersecurity compliance, data and AI platforms, and managed services takeovers while directly supporting customer success, contract expansion, and new revenue.
• This role requires 10–15+ years of hands-on technical leadership and the ability to operate confidently with government stakeholders, enterprise clients, and internal executive teams.
• If you are not both technically sharp and commercially aware, this role is not a fit.

Core Responsibilities

• Technical Leadership & Architecture
• Lead architecture, delivery, and optimization for:
• Cloud modernization (Microsoft Azure, Microsoft 365, hybrid and multi-cloud)
• Cybersecurity and compliance programs (CMMC, NIST, ISO)
• Data, AI, and analytics modernization platforms
• Managed services takeovers, transitions, and stabilization
• Translate business and mission requirements into scalable technical solutions
• Set technical standards, best practices, and delivery frameworks
• Ensure high availability, performance, security, and scalability across environments
• Government & Enterprise Service Delivery
• Manage delivery of services for: Federal, state, and defense customers, Large enterprise clients.
• Ensure contract compliance, SLAs, KPIs, and reporting requirements are met
• Act as senior technical authority during audits, assessments, and customer reviews
• Lead incident response, root cause analysis, and service improvement initiatives
• Cyber Compliance & Risk Management
• Lead and oversee compliance initiatives aligned with:
  • CMMC (Levels 1–3+)
  • NIST 800-53 / 800-171
  • ISO 27001 / 22301
• Support security assessments, POA&Ms, remediation planning, and evidence collection.
• Ensure security controls are operational, documented, and continuously improved
• Partner with customers to reduce risk and pass audits successfully
• Managed Services & Operations Leadership
• Take over and stabilize existing managed services environments
• Improve operational maturity, monitoring, automation, and documentation
• Optimize cost, performance, and support models
• Build and lead high-performance operations and engineering teams
• Enforce accountability, uptime, and service quality
• Customer Leadership & Revenue Generation
• Serve as trusted technical advisor to customers
• Identify expansion opportunities, upsell paths, and new service needs
• Support pre-sales, solution design, and technical input for proposals and bids
• Partner with sales and leadership to convert technical solutions into revenue
• Maintain strong executive-level customer relationships
• Team Leadership & Performance Management
• Lead, mentor, and scale technical teams across cloud, security, data, and operations
• Set clear performance expectations and execution standards
• Remove blockers, enforce discipline, and drive results
• Recruit, onboard, and develop top technical talent.

Required Qualifications

• 10–15+ years of progressive IT experience with increasing leadership responsibility
• Deep hands-on experience with:
• Microsoft Azure, Microsoft 365, hybrid environments
• Cybersecurity frameworks and compliance (CMMC, NIST, ISO)
• Data platforms, analytics, and AI solutions
• Managed services and enterprise IT operations
• Proven experience delivering services for government and enterprise customers
• Experience supporting proposals, pricing input, and technical bids
• Strong understanding of SLAs, KPIs, and service delivery economics.

Highly Preferred:

• Experience working with U.S. Federal agencies or defense customers
• Experience leading managed services takeovers
• Prior responsibility for revenue growth or account expansion
• Certifications (preferred, not required):
• Azure Solutions Architect / Security Engineer
• CISSP, CISM, or equivalent
• ITIL, PMP, or SAFe.

Personal Attributes (Non-Negotiable):

• Highly technical—can go deep when needed
• Customer-centric with executive presence
• Commercially aware and revenue-driven
• Decisive, disciplined, and execution-focused
• High energy, high accountability, zero complacency
• Comfortable operating under pressure and ambiguity.

Application Closing Date
4th February, 2026.

How to Apply
Interested and qualified candidates should send an updated resume to: elsadaveconsulting@gmail.com using the Job Title as the subject of the mail.