Fans Management Specialist at Carlcare Development Nigeria Limited

Carlcare Development Nigeria limited is the parent company of TECNO, Infinix, and itel, and a leading smartphone manufacturer in Africa and emerging markets. With a focus on innovation tailored to local needs, CDNL also manages accessory, appliance, and after-sales brands like Oraimo, Syinix, and Carlcare.

We are recruiting to fill the position below:

Job Title: Fans Management Specialist

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities

• Responsible for managing and maintaining resource pool testing users
• Responsible for recruiting fan users for new product fan trials, organizing fan trial activities, and maintaining and closing fan trials during the mass production maintenance phase
• Responsible for monitoring and improving user activity, problem feedback, and upgrade rates
• Cooperate to organize and recycle user specific experience activities and experience results
• Cooperate to improve the overall fan operation system
• Collaborate with tool development to continuously improve user tools and front-end and back-end systems
• Conduct a review and summary of fan trials, and continuously improve them in subsequent work.

Job requirements

• Bachelor's degree in related field
• More than 2 years of user operation and management experience
• Good ability to analyze, summarize and solve problems in a timely manner
• Excellent command of Chinese and English (listening, speaking, reading, and writing)
• Have a certain understanding of the electronic product development process
• Data-sensitive, skilled in data analysis, with clear and rigorous logic, goal-oriented in user operations
• Strong sense of responsibility, positive and optimistic attitude, and teamwork spirit.

Application Closing Date
30th January, 2026.