Cashier at Mama Casa Restaurant

Mama Cass is a restaurant that serves authentic African and International meals served with heart, in spaces that feel like home.

We are recruiting to fill the position below:

Job Title: Cashier

Location: Victoria Island, Lagos
Employment Type: Full-time

Overview

• In this role, you will be responsible for processing customer orders and payments, providing accurate change for cash transactions, addressing customer complaints, and supporting other staff within the restaurant.

Key Responsibilities

• Welcoming and greeting customers with a smiling face
• Assisting customers in determining their food and drink orders
• Maintaining an accurate record of daily food and drink orders
• Processing customer orders in a timely manner
• Instructing kitchen staff on customer orders
• Ensuring all orders are delivered on time and correctly
• Accepting cash, and card payments
• Handing over a copy of the bills and returning the change
• Calculating the day’s income at the end of the shift
• Packing food orders in correct bags and boxes
• Addressing and resolving customer queries on time
• Cleaning and arranging kitchen space whenever required
• Keeping theRestaurant Managerinformed about any serious issues

Qualifications

• Minimum of OND or equivalent.
• Basic computer & Mathematics knowledge is an advantage.
• Experience in a customer service, sales-related or accounting role, preferably within food service, retail, or hospitality.
• Demonstrated ability to interact professionally with customers and drive sales through upselling or product promotion.

Core Competencies:

• Clear communication
• Basic math and transaction handling
• Attention to detail
• Customer-focused mindset
• Sales and persuasion skills
• Multitasking
• Time management.

Behavioral Traits:

• Polite and friendly
• Team-oriented
• Calm and patient under pressure
• Willing to learn
• Neat and well-groomed appearance.

Application Closing Date
5th February, 2026.