Business Analyst - Cross-Functional / Departmental Analytics at Shuttlers Metropolitan Mobility

Shuttlers is a leading technology-driven transportation company revolutionizing the way people move in African cities. We are committed to providing safe, reliable, affordable, and comfortable shared mobility solutions that ease the daily commute for professionals and businesses. Our mission is to transform the commuting experience, reduce traffic congestion, and contribute to a more sustainable urban environment.

We are recruiting to fill the position below:

Job Title: Business Analyst - Cross-Functional/Departmental Analytics

Location: Lagos, Nigeria
Job type: Full time

Role Summary

• This Analyst will support multiple departments such as Operations, Finance, Product, Marketing, Customer Experience, People and Culture within the organisation.
• They will build dashboards, run departmental KPIs, respond to ad-hoc requests, and ensure each team has clean, reliable, and actionable insights.
• This role acts as an internal consultant and maintains consistent metrics across the company.

Key Responsibilities

• Serve as analytics support for several internal departments.
• Build dashboards and reports for performance monitoring across functions.
• Conduct ad-hoc deep dives for strategic questions and leadership requests.
• Standardise metric definitions and maintain documentation.
• Ensure high data quality for departmental data sources.
• Translate varying business requirements into analysis, models, and insights.
• Present periodic multi-department performance reports to leadership.
• Provide optimisation recommendations based on departmental KPIs.

Requirements

• 2–3+ years experience as a Business or Data Analyst.
• Strong SQL and Excel/Sheets skills.
• BI tools experience (Power BI, Tableau, Looker, Data Studio).
• Experience with advanced analytics or automation tools (e.g., Python, R, or similar technologies) is an added advantage.
• Ability to manage multiple stakeholders and contexts simultaneously.
• Excellent communication and data storytelling skills.

KPIs

• 98% data accuracy and timeliness of dashboards and reports.
• > 80% rating from internal stakeholders
• 100% adoption and usability of dashboards.

Salary
N250,000 / Month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online