Call Centre Agent at DM Holdings Limited

DM Holdings (DMH) is a conglomerate of companies with vast interests in Entertainment and Media business. With each of the subsidiaries’ enviable track record, DMH is poised to take a strategic position in providing cutting edge services within the Media/Marketing Communication landscape.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Location: Ikeja, Lagos
Employment Type: Contract

Responsibilities

• Respond promptly to customer inquiries via phone, email, chat, and in person.
• Resolve customer complaints and issues in a professional and timely manner.
• Provide accurate information about products, services, and company policies.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with internal teams to address customer needs effectively.
• Identify opportunities to improve customer experience and service delivery.

Qualifications & Requirements

• Minimum of SSCE / OND in any relevant field.
• Must not be above 21 years of age.
• Previous experience in customer service, call centre, or front-desk roles is an advantage.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Ability to remain calm and professional under pressure.
• Basic computer skills and familiarity with CRM systems.
• Customer-focused attitude with a positive mindset.

Application Closing Date
8th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: abiolak@dmholdingslimited.com using "Call Centre – [Your Location]" as the subject of the mail.