Tezza Business Solutions Limited is a leading Software Quality Assurance and Testing multinational with a regional office in Lagos, Nigeria. We are a Software Quality Assurance and Testing Services provider. Our primary goal is to be the "go to" Quality Assurance & Software Testing company in East and West Africa while developing offshore resources to fill test automation positions (and other hard to find software testing capabilities) in the North America and European markets.
We are recruiting to fill the position below:
Job Title: HR Manager
Location: Magodo Phase 1, Lagos
Job Schedule: Full Time/Hybrid
Role Overview
The HR Manager will partner with business leaders to develop and implement people strategies that support organizational goals.
This role serves as a strategic advisor and change agent, providing leadership on talent management, employee relations, workforce planning, and HR best practices while ensuring compliance with employment laws and company policies.
Key Responsibilities
Partner with Heads of Department to develop and implement effective HR strategies aligned with business objectives.
Collaborate with the HR team to design and deliver HR policies, programs, and solutions.
Identify training and development needs for individuals and teams, evaluate training programs, and ensure learning objectives are met.
Draft and manage employment contracts for new hires, promotions, and internal transfers in collaboration with management.
Provide guidance on workforce planning, succession planning, and organizational restructuring.
Act as a change agent by leading and supporting transformation initiatives and process improvements across the business.
Provide day-to-day coaching and advisory support to leadership on employee relations, talent management, policy interpretation, and organizational design.
Conduct workforce supply and demand analysis, develop talent acquisition strategies, and participate in annual labor forecasting and budget planning.
Stay current on HR trends, employment legislation, and innovative recruiting practices to maintain competitive advantage.
Lead and support annual HR cycle activities including performance management, compensation reviews, bonuses, and benefits enrollment.
Oversee payroll, HRIS, and compensation and benefits processes to ensure accuracy, compliance, and effective service delivery.
Work Activities:
Develop short- and long-term HR planning strategies with line managers.
Manage end-to-end recruitment including job design, advertising, shortlisting, assessments, and interviews.
Advise on compensation, promotions, benefits, and employee records management.
Interpret and implement employment legislation and workplace policies including disciplinary procedures, performance management, and absence management.
Handle employee grievances and disciplinary matters professionally and in line with policy.
Coordinate onboarding, training programs, and staff development initiatives.
Requirements & Qualifications
Bachelor’s or Master’s Degree in Human Resources, Business Administration, Communications, or a related field.
Minimum of 5 years of progressive HR experience covering talent acquisition and general HR.
A recognized HR certification such as CIPM, CIPD, SHRM, or PHRi (mandatory).
Strong knowledge of employment law, compliance, and HR best practices.
Proven ability to coach employees and leaders through complex situations.
Excellent organizational skills with the ability to multitask and work independently.
Proficiency in Microsoft Office, internet research, and database/HRIS management.
Skills & Competencies:
Strong communication, interpersonal, influencing, and negotiation skills.
Proven leadership and people management capability.
High level of integrity, credibility, and approachability.
Strong business awareness and commercial focus.
Ability to analyze and clearly explain employment law and HR frameworks.
Technically competent with strong HR systems and data management skills.