Leader of Operations at Wells Carlton Hotel & Apartment

The Wells Carlton Hotel & Apartments is a beautiful, fantasy-like journey into a glamorous world of pure luxury, privacy, exceptional service and gratifying indulgence. It is located in one of the most secured and serene locations in Abuja. The facility features an endless wave of sophistication, style & glamour that leaves guests breathless whilst providing a unique sense of comfort and convenience.

We are recruiting to fill the position below:

Job Title: Leader of Operations

Location: Asokoro, Abuja (FCT)
Employment Type: Full-time

Summary

• We are seeking a highly motivated and strategic Leader of Operations to oversee and optimize the organization’s day-to-day operations.
• The successful candidate will be responsible for driving operational efficiency, ensuring quality service delivery, managing resources effectively, and supporting the organization’s overall strategic objectives.

Job Role / Key Responsibilities

• Develop and implement operational strategies aligned with organizational goals
• Oversee daily operations to ensure efficiency, quality, and compliance
• Establish and monitor operational policies, procedures, and performance standards
• Lead, coach, and manage departmental heads and operational teams
• Manage operational budgets, cost control, and resource allocation
• Analyze operational performance data and implement continuous improvement initiatives
• Coordinate cross-functional activities to ensure seamless operations
• Identify risks and implement mitigation and business continuity plans
• Ensure compliance with regulatory, safety, and quality standards

Expectations

• Strong leadership, decision-making, and problem-solving skills
• Excellent organizational, analytical, and communication abilities
• Ability to manage multiple priorities in a fast-paced environment
• Results-oriented with a focus on efficiency and continuous improvement
• High level of integrity, accountability, and professionalism
• Collaborative approach to working with executive leadership and stakeholders

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field
• Master’s degree (MBA or equivalent) is an added advantage
• Professional certifications in operations, project management, or quality management are desirable
• Strong understanding of operational best practices and performance management.

Work Experience:

• 8–10 years of progressive experience in operations or general management
• At least 3–5 years in a senior operations leadership role
• Proven experience managing large teams, complex processes, and budgets
• Demonstrated success in driving operational excellence and organizational growth
• Experience in the relevant industry is an advantage

Salary
N450,000 - N500,000 per month. 

Application Closing Date
10th February, 2026.

How to Apply
Interested and qualified candidates should send their updated CV to: wellscarlton42@gmail.com using the Job Title as the subject of the email.

Note: Only qualified candidates should apply.