Social Media & Community Manager at Club Concierge Africa

Club Concierge is a membership-based hospitality and travel company that provides curated access to premium accommodations, exclusive perks, and personalized services.

We are recruiting to fill the position below:

Job Title: Social Media & Community Manager

Location: Lagos

Responsibilities
Content Execution & Publishing:

• Schedule and publish daily content across all social media platforms (primarily Instagram, LinkedIn, Facebook, TikTok, and YouTube) in accordance with the content calendar.
• Ensure all posts are flawless, on-brand, and optimized for each platform's best practices (format, timing, tagging).

Community Engagement & Growth:

• Actively monitor and engage with our community by responding to comments, messages, and mentions in a timely, professional, and brand-appropriate manner.
• Proactively seek out relevant conversations and partnerships to increase brand visibility within luxury circles.
• Implement tactics to grow follower count and engagement rates organically.

Strategy Application & Hashtag Research:

• Execute the established social media strategy and campaign plans with precision.
• Conduct ongoing research to identify and implement high-performing, relevant hashtags and content trends for the luxury audience.
• Support the development of content pillars and campaign ideas with on-the-ground platform insights.

Reporting & Analytics:

• Track, measure, and analyze key social media metrics (engagement, reach, follower growth, website clicks) on a weekly and monthly basis.
• Compile clear, actionable social media performance reports to inform strategy and demonstrate ROI.
• Monitor competitor activity and industry benchmarks.

Qualification / Experience / Skills

• Bachelor’s degree in Marketing, Communications, or a related field, or equivalent practical experience.
• 2-3 years of hands-on experience managing social media accounts for a brand. Experience in hospitality or lifestyle brands is a strong plus.
• A proven track record of growing social media communities and improving engagement rates.
• Proficiency with social media management and analytics tools (e.g., Meta Business Suite, Hootsuite, Buffer, Later, Sprout Social). ● Strong copywriting and visual editing skills (using tools like Canva or basic Adobe Suite).
• Excellent understanding of social media algorithms, hashtag strategy, and current platform trends.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and portfolio to: career@clubconcierge.com using the Job Title as the subject of the mail.