Experienced Assistant Hotel Manager at Hotel Capitol

Hotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily accessible with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 32-room Hotel offers tastefully furnished deluxe executive and super executive rooms as well as one- and two-bedroom luxury suites.

We are recruiting to fill the position below:

Job Title: Experienced Assistant Hotel Manager

Location: Berger, Lagos
Employment Type: Full-time

Job Summary

• The Hotel Assistant Manager supports the Hotel Manager in the daily operations of the hotel to ensure excellent guest service, efficient staff performance, and smooth running of all departments.
• The role involves supervising staff, resolving guest issues, enforcing hotel policies, and ensuring operational standards are me

Key Responsibilities

• Assist the Hotel Manager in overseeing daily hotel operations
• Supervise front desk, housekeeping, food & beverage, and security teams
• Ensure high standards of customer service and guest satisfaction
• Handle guest complaints and resolve issues promptly and professionally
• Monitor staff attendance, discipline, and performance
• Enforce hotel rules, policies, and standard operating procedures (SOPs)
• Assist in staff scheduling and duty rosters
• Ensure cleanliness, safety, and maintenance standards across the hotel
• Support recruitment, training, and onboarding of new staff
• Prepare daily reports and operational updates for management
• Step in as acting Hotel Manager when required

Qualifications & Requirements

• Minimum of HND / B.Sc Degree in Hospitality Management or related fields
• 2 - 5 years of experience in hotel operations or a supervisory role
• Strong leadership and people-management skills
• Excellent communication and problem-solving abilities
• Good knowledge of hotel operations and guest relations
• Ability to work flexible hours, including weekends and holidays
• Computer literacy (hotel management software is an advantage
• Proximity to job location.

Key Skills:

• Leadership and teamwork
• Customer service excellence
• Conflict resolution
• Time management and multitasking
• Attention to detail.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: hrteam@hotelcapitol.com.ng using the Job title as the subject of the mail.