Operations Analyst at Feegor

Feegor is an innovative B2B e-commerce company that enables retailers discover, connect, and source goods directly from manufacturers and major wholesalers nationwide. We are the technology backbone that ensures easy, trusted and efficient transactions in Nigeria’s Informal retail sector.

We are recruiting to fill the position below:

Job Title: Operations Analyst

Location: Lagos
Job type: Full-time (On-site)

Job Summary

• As an Operations Analyst at Feegor, you will play a critical role in driving operational efficiency through data analysis, process optimization, and performance tracking.
• You will work closely with cross-functional teams to analyze operational data, identify bottlenecks, recommend improvements, and support leadership with actionable insights to achieve business objectives.
• This is a full-time, on-site role based in Lagos State, Nigeria.

Key Responsibilities

• Monitor and analyze day-to-day operational performance across sales, sourcing, order fulfillment, logistics, and customer operations.
• Collect, clean, and interpret operational data to generate reports, dashboards, and insights for management decision-making.
• Identify process inefficiencies, cost leakages, and operational risks, and recommend data-driven solutions.
• Support the design, documentation, and continuous improvement of operational processes and SOPs.
• Track key operational KPIs and metrics, ensuring alignment with company targets and growth objectives.
• Collaborate with Operations, Sales, Customer Service, and Tech teams to implement process and performance improvements.
• Support strategic planning initiatives through forecasting, trend analysis, and performance reviews.

Qualifications

• Bachelor’s Degree in Operations Management or related field.
• Proven experience in operations analysis, business analysis, or operational roles within e-commerce, marketplaces, or related industries.
• Strong analytical skills with the ability to translate data into clear insights and actionable recommendations.
• Proficiency in data analysis tools (e.g., Excel/Google Sheets; experience with BI tools is an added advantage).
• Solid understanding of operational workflows and performance metrics in a fast-paced environment.
• High attention to detail, excellent organizational skills, and the ability to manage multiple priorities.
• Self-driven, results-oriented, and comfortable working in a dynamic, growth-stage organization.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should forward their CV to: contact@feegor.com using “Operations Analyst” as the subject of the email.

Note: Only shortlisted candidates will be contacted.