Head, Execution of Productivity at Credpal Limited

Credpal is an innovative solution that seeks to combat the ever complex loan approval process that has deterred millions from achieving specific goals over the years. We believe quality of life can be drastically improved if individuals can easily make purchases and pay overtime at their convenience with reduced or no financial pressure, while also increasing their purchasing capabilities.

We are recruiting to fill the position below:

Job Title: Head, Execution of Productivity

Location: Lagos
Job type:  Full-time

Purpose Statement

• Responsible for translating strategy into execution, enforcing performance standards, and driving speed, efficiency, and accountability across all departments.
• This role anchors the COO’s office and serves as a high-leverage execution engine ensuring CredPal’s priorities across credit, payments, and investments are delivered with discipline, clarity, and measurable impact.

Responsibilities
Strategy Execution & Alignment:

• Cascade company OKRs into departmental and individual execution plans with clear ownership and timelines.
• Translate executive priorities into actionable roadmaps, milestones, and delivery commitments.
• Lead cross-functional strategic initiatives including market expansion, product launches, restructuring, and operating model optimization.
• Identify execution bottlenecks across teams, systems, and processes and drive rapid resolution.
• Drive alignment across Product, Engineering, Risk, Growth, Finance, and Operations.

Performance Management & Accountability:

• Own executive performance dashboards, KPI tracking, and reporting cadence.
• Lead structured performance reviews in partnership with HR and leadership.
• Flag underperformance early and enforce corrective action plans.
• Conduct operational audits across sales funnels, onboarding workflows, delivery performance, and unit economics.
• Ensure all teams operate against measurable outcomes, not activity metrics.

Operational Discipline & Excellence:

• Own operating cadence including Weekly Business Reviews, Monthly Management Meetings, leadership stand-ups, and quarterly planning cycles.
• Standardize workflows, documentation, operating playbooks, and SOPs across the organization.
• Partner with Finance to monitor spend efficiency, ROI, budget discipline, and operational leverage.
• Strengthen internal execution processes and delivery discipline across departments.

COO Enablement & Executive Operations:

• Act as a strategic and operational partner to the COO, supporting decision-making, prioritization, and follow-through.
• Prepare executive briefs, dashboards, decision memos, and leadership updates.
• Attend meetings on behalf of the COO when required, synthesize outcomes, and drive execution of next steps.
• Track execution of company-wide initiatives, surface risks early, and remove delivery blockers.
• Lead high-impact special projects requiring executive oversight and cross-functional coordination.

Cross-Functional Delivery & Culture:

• Drive strong operating rhythms and execution accountability across leadership teams.
• Foster a culture of ownership, speed, discipline, transparency, and delivery excellence.
• Ensure strategic initiatives translate into operational results across all business lines.

Requirements

• 7 – 10+ years in Operations Leadership, Chief of Staff, Management Consulting, Strategy & Operations, or high-growth technology environments.
• Prior experience working directly with founders, CEOs/COOs, or executive leadership teams.
• Fintech, financial services, or regulated industry experience is a strong advantage.
• Strong analytical capability with advanced Excel / Sheets proficiency.
• Experience building dashboards using Tableau, Power BI, Looker, or similar tools.
• SQL proficiency preferred.
• Proven track record leading complex, multi-team initiatives with measurable outcomes.
• Strong project management discipline; Agile / Lean / Six Sigma familiarity preferred.
• Ability to move seamlessly from strategy to hands-on execution.
• Strong enforcement mindset balanced with high emotional intelligence.
• Ability to hold senior leaders accountable without formal authority.
• Excellent stakeholder management and executive communication skills.
• Strong understanding of P&L, unit economics, operating leverage, and growth drivers.
• Comfort operating in fast-paced, ambiguous, and regulated environments.
• High ownership, discretion, and judgment.
• Preferably Male.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online