Administrator, Travel Desk at Standard Bank Group

Standard Bank Group is an African-focused, client-centric, digitally enabled integrated financial services group with compelling competitive advantages. Our strategy is underpinned by our purpose and revolves around delivering simple, relevant and holistic solutions to our clients through their channel of choice in a seamless manner. Our strategy provides us with the path to get there.

We are recruiting to fill the position below:

Job Title: Administrator, Travel Desk

Location: Victoria Island, Lagos
Employment Type: Full Time

Job Description

• Responsible for contributing to and continually improving an efficient and cost effective process designed to assist staff in their travel in compliance with the bank's policies and Government regulations.
• Coordinates processes to ensure stakeholders 360 satisfaction. An awareness of and strategic response to external influences, such as legislation, costs and environmental pressures is vital.
• Assist in arranging domestic and international staff travel bookings, confirmations and hotel reservations.
• Assist in visa procurement, transfer protocol arrangement.
• Able to handle quick and last-minute changes in travel plans.
• Churning out travel-related reports as demanded
• Maintains an excellent relation with external stakeholders such as embassies, immigration, airport staff etc
• Ensure efficient and prompt services are delivered to both external and internal customers.
• Keep an adequate record on expenses on visa applications and tickets.
• Accurate processing of invoices and prompt payments to service providers.

Qualifications

• BSc Degree in Project Management/Architecture/ Building Construction or related field.

Experience:

• 3-5 years working experience in travel industry
• Working knowledge on visa issuance and ticket booking
• Abreast with the travel industry information
• Well informed about embassies.

Behavioural Competencies:

• Problem Solving
• Decision Making
• Interacting with People
• Inviting Feedback
• Planning.

Technical Competencies:

• Data Analysis
• Planning, Forecasting and Budgeting
• Reconciling Financial Records
• Service Management Processes
• Supplier Relationship Management
• Travel Arrangements.

Application Closing Date
Not Specified.