Head of Operations and Business Intelligence at a Leading Pharmaceutical Company - Elizabeth Maddeux Limited

Elizabeth Maddeux Limited - Our client, a leading pharmaceutical company, is recruiting to fill the position below:

Job Title: Head of Operations and Business Intelligence

Location: Egbeda, Lagos
Employment Type: Full-time

Job Summary

• Our client is a leading organization in the pharmaceutical industry and is seeking a highly strategic and results-driven Head of Operations and Business Intelligence to lead operational excellence and data-driven decision-making across the business.
• This role will be responsible for overseeing end-to-end operations, optimizing processes, and leveraging business intelligence to improve performance, profitability, and compliance in a highly regulated environment.
• The ideal candidate will combine strong operational leadership with advanced analytical capabilities to support growth, efficiency, and strategic planning.

Key Responsibilities

• Lead and oversee all operational functions including supply chain, logistics, inventory management, and process optimization.
• Develop and implement operational strategies aligned with business objectives.
• Establish and manage business intelligence frameworks, dashboards, and reporting systems.
• Analyze operational and commercial data to provide actionable insights to executive management.
• Drive cost optimization initiatives while maintaining quality and regulatory compliance.
• Monitor and improve operational KPIs across departments.
• Collaborate with Sales, Finance, Regulatory, and Manufacturing teams to ensure seamless operations.
• Ensure compliance with pharmaceutical industry regulations and internal policies.
• Lead, mentor, and manage operations and analytics teams.
• Support strategic planning, forecasting, and performance reviews.

Key Performance Indicators (KPIs)

• Operational efficiency and cost optimization metrics.
• Inventory turnover and supply chain performance.
• Accuracy and timeliness of business intelligence reports.
• Data-driven decision adoption by leadership.
• Regulatory compliance and audit outcomes.
• Achievement of operational targets and SLAs.
• Team performance and capability development.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Operations Management, Data Analytics, Pharmacy, or a related field.
• A master's degree (MBA or related) is an added advantage.
• Minimum of 8–10 years of relevant experience, with at least 3–5 years in a senior operations or business intelligence leadership role.
• Prior experience in the pharmaceutical, FMCG, or healthcare industry is highly preferred.
• Proven experience in process improvement, analytics, and strategic operations management.

Skills & Competencies:

• Strong leadership and people management skills.
• Advanced analytical and problem-solving abilities.
• Proficiency in data analysis tools, dashboards, and reporting systems (e.g., Excel, Power BI, SQL, or similar).
• Excellent strategic thinking and decision-making skills.
• Deep understanding of operations, supply chain, and performance management.
• High attention to detail with the ability to work under pressure.
• Strong communication and stakeholder management skills.

What We Offer

• Salary: N500,000 - N700,000 per month.
• Competitive salary.
• Opportunity to work with a reputable pharmaceutical organization.
• Career growth and leadership development opportunities.
• Collaborative and performance-driven work environment.
• Exposure to strategic decision-making at executive level.

Application Closing Date
30th March, 2026.

How to Apply
Interested and qualified candidates should send their resume and cover letter to: recruit@elizabethmaddeux.com using “Head of Operations and Business Intelligence” as the subject of the email.

Note: Only qualified candidates will be contacted.