Operations & Administrative Associate at Health Emergency Initiative

Health Emergency Initiative is a non for profit organisation that helps indigent patients pay their hospital bills.

We are recruiting to fill the position below:

Job Title: Operations & Administrative Associate

Location: Surulere, Lagos
Employment Type: Full-time

Purpose

• To provide essential administrative and operational support that enables HEI's programs and team to function effectively.
• This foundational role ensures smooth day-to-day operations through organized systems, accurate record-keeping, and reliable logistical coordination.

Key Responsibilities
Administrative Support:

• Manage office correspondence, filing systems (digital and physical), and document organization.
• Schedule meetings, prepare agendas, and take minutes for internal and external meetings.
• Maintain office supplies inventory and coordinate procurement as needed.
• Support travel arrangements and logistics for staff and programs.
• Manage office environment including liaising with vendors for utilities, maintenance, and supplies.
• Serve as first point of contact for visitors and general inquiries.

Finance & Records Administration:

• Prepare and process payment vouchers, ensuring proper documentation and approvals.
• Perform data entry for financial records, including expense tracking and petty cash management.
• Maintain accurate records of transactions and support reconciliation processes.
• Support the preparation of financial reports by organizing source documents.
• Liaise with the outsourced auditor and finance consultants as needed.

Program & Logistics Support:

• Coordinate logistics for program activities including venue booking, materials preparation, and participant communication.
• Maintain program documentation and filing for easy retrieval.
• Support event preparation and execution with administrative tasks.
• Track and follow up on pending tasks, approvals, and deadlines across the team.
• Provide general support to team members as operational needs arise.

Key Performance Indicators

• 100% of payment vouchers processed within 48 hours of submission.
• Filing systems (digital and physical) organized and accessible with zero retrieval delays.
• Office supplies maintained with no stockouts.
• Meeting minutes circulated within 24 hours of meetings.
• Zero errors in financial data entry (verified monthly).
• Logistics for program activities confirmed at least 3 days in advance.

Requirements

• OND in Business Administration, Office Management, or related field.
• 1-2 years experience in administrative or office support roles.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and prioritize effectively.
• Familiarity with basic bookkeeping or financial record-keeping is a plus.
• Reliable, punctual, and able to maintain confidentiality.

Application Closing Date
9th February, 2026.

How to Apply
Interested and qualified candidates should send their CV to: info@hei.org.ng using the Job Title as the subject of the email.

Note: Candidates living within Surulere and Yaba Axis are preferred.