Debts Collections Agent at Singa Fintech

Singa Fintech is a fintech company aimed at providing quick and accessible loans to consumers.

We are recruiting to fill the position below:

Job Title: Debts Collections Agent

Location: Ogba, Lagos
Employment Type: Full-time

Job Summary

• We are building a strong team for a large contact center and are urgently looking for Debt Collections Agents with hands-on experience in fintech recovery.
• If you are target-driven, confident and ready to resume immediately, this role is for you.

Responsibilities

• Make outbound calls to customers with overdue payments.
• Follow up consistently to ensure repayment in line with company procedures.
• Negotiate and agree on suitable repayment plans where necessary.
• Maintain accurate records of interactions, promises to pay (PTP), and outcomes.
• Escalate complex or high-risk cases to the Team Lead/Supervisor.
• Provide feedback on recurring issues to improve recovery strategies.
• Achieve daily/weekly/monthly recovery targets.

Requirements

• Bachelors' Degree / HND / NCE / OND qualification.
• Minimum of 3 months – 1 year experience in Debt Recovery within a Fintech.
• Strong communication and negotiation skills.
• Ability to stay firm, professional, and empathetic.
• Target-driven and comfortable working under pressure.
• Good typing skills and familiarity with CRM/recovery tools.
• Must live within Ogba / Ikeja or 40 minutes away(Lagos Mainland).
• Willingness to work Mondays through Sundays on a shift schedule.
• Available for immediate employment.

Salary
N110,000 per month.

Application Closing Date
31st March, 2026.