E-Business Manager (Sales & Growth Lead) at First Ally Capital Limited

First Ally Capital is a wholly indigenous Financial Services firm, whose focus is on providing top notch advisory & investment services to individuals and organizations. First Ally Capital was incorporated on May 20, 2014 as an Issuing House, Financial Advisory and Investment Management firm, with authorized capital of N2.5 billion, and an issued and fully-paid capital of N1.65 billion. The firm was licensed by the Securities and Exchange Commission on November 20, 2014 as Issuing House and Underwriters.

The Firm commenced operations at a very significant point in the evolution of the Nigerian financial services industry and will leverage it’s solid capital base, the strong financial services background of its promoters and the excellent track-record and credentials of its directors and shareholders.

We are recruiting to fill the position below:

Job Title: E-Business Manager (Sales & Growth Lead)

Location: Lagos

About the Role

• We are seeking a commercially minded and results-driven E-Business Manager to lead revenue growth, channel adoption, and market expansion across the Bank’s digital and alternative banking portfolio.
• This role is best suited to a strong sales and partnerships professional with solid e-banking knowledge, who understands how to grow transaction volumes, onboard merchants and agents, and monetise digital channels.
• You will act as the commercial owner of all e-business channels, including Mobile Banking, USSD, Debit Cards, POS, Agency Banking, PayDirect, and Internet Banking.
• While working closely with IT and Operations, your primary focus will be driving adoption, usage, and profitability, supporting the Bank’s transition to a digital-first microfinance institution.

Key Responsibilities
Sales Strategy & Revenue Generation:

• Aggressive Growth: Define and execute a sales-led e-business strategy focused on driving fee income, transaction volumes, and float growth.
• Revenue Accountability: Take full ownership of the P&L for all digital channels, treating each as a profit centre with rigorous monthly sales targets.
• Strategic Partnerships: Actively hunt and close partnerships with fintechs, aggregators, corporate billers, and large-scale merchants to drive platform usage.
• Commercial Negotiation: Lead negotiations on commercial terms and revenue-sharing models with NIBSS, Interswitch, and other switching partners.

Merchant Acquisition & Agency Expansion:

• Sales Pipeline Management: Build and manage a robust pipeline for POS deployment and PayDirect collections across various sectors (Education, Healthcare, Retail, etc.).
• Agency Network Dominance: Lead the aggressive recruitment and onboarding of agents to expand the Bank’s footprint, focusing on high-traffic locations.
• Performance Monitoring: Manage partners and relationship managers to hit weekly and monthly acquisition and activation targets.

Product Commercialisation & Delivery:

• Market-Led Ideation: Work with the technical team to ensure product features (Mobile App, USSD) are aligned with what the market demands to ensure immediate uptake.
• Go-to-Market (GTM): Execute high-impact product launches and marketing campaigns to ensure high visibility and rapid adoption of new features.
• Competitive Analysis: Constantly monitor competitor pricing and offerings to ensure First Ally remains the preferred choice.

Channel Operations & Relationship Management:

• Service Excellence: Oversee daily operations to ensure high uptime, knowing that “downtime is lost revenue". 
• Merchant Support: Ensure a high-touch relationship management model for top-tier merchants and agents to reduce churn and increase loyalty.
• Reconciliation & Dispute Resolution: Ensure the backend support team resolves disputes quickly to maintain trust in our digital brand.

Compliance, Risk & Reporting:

• Sales Reporting: Provide weekly performance reports to Executive Management, highlighting growth trends, revenue leaks, and market challenges.
• Regulatory Liaison: Ensure all sales activities and digital channel operations comply with CBN and NDPR standards to protect the Bank’s license.

Requirements

• Education: Bachelor’s degree in Business, Marketing, Finance, or a related field. Professional sales certifications or an MBA will be an advantage.
• Experience: 5–7 years in a commercial bank or fintech, specifically in a Sales, Business Development, or E-Business Growth role.
• Sales Track Record: Proven history of meeting and exceeding sales targets in POS deployment and merchant acquiring.
• Technical Savvy: A strong understanding of the Nigerian payments landscape (NIP, SIP, USSD architecture) used specifically to troubleshoot and close sales leads.

Key Skills & Competencies:

• Sales Leadership: Ability to motivate a field team to hit aggressive KPIs.
• Commercial Acumen: Deep understanding of Merchant Service Charge (MSC) and how to structure profitable deals.
• Negotiation & Influence: Excellent communication skills to pitch to corporate clients and negotiate with industry partners.
• Resilience: A proactive, "can-do" attitude with a focus on overcoming market barriers to achieve results.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online