Customer Service Officer at Staffora Global Limited

At Staffora Global Limited we provide organizations with exceptional talents in a jiffy.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Elegushi, Lagos
Work mode: Hybrid

Role Summary

• Serve as the voice of the company, handling customer queries, social media interactions, and ensuring an excellent customer experience across channels.

Key Responsibilities

• Respond to customer inquiries via phone, email, and social media.
• Manage online customer engagement (Instagram, WhatsApp, Facebook).
• Escalate product issues and feedback to management.
• Maintain dispute resolution and follow-up.
• Help develop FAQ, response scripts, and customer care SOPs.

Qualifications & Skills

• Interested candidates should possess a Bachelor's Degree with 1-2 years experience.
• Experience in customer service and social media content/tools.
• Strong communication and relationship building skills.
• Tech-savvy and familiar with messaging tools/social apps.

Salary
N100,000 - N150,000 / Month.

Application Closing Date
26th February, 2026.

How to Apply
Interested  and qualified candidates should:
Click here to apply online