Operations Manager (Operations & Inventory Systems) at a Cosmetics and Beauty Brand - Staffora Global Limited

Staffora Global Limited - Our client, a cosmetics and beauty brand, is recruiting to fill the position below:

Job Title: Operations Manager (Operations & Inventory Systems)

Location: Lekki Phase 1, Lagos
Work Mode: Hybrid

Role Overview

• Our client is seeking a highly execution-driven Operations Manager to own and manage the company’s day-to-day operations, with a strong emphasis on inventory management systems, operational discipline, and process control.
• This role is critical to the company’s growth and stability. The Operations Manager will be responsible for ensuring accurate inventory visibility, smooth fulfillment, efficient internal workflows, and strong coordination across logistics, sales, and finance.
• This is a hands-on role suited for someone who thrives in fast-moving environments and takes full ownership of outcomes.

Key Responsibilities
Operations & Process Management:

• Oversee daily operational activities to ensure efficiency, consistency, and productivity
• Review, improve, and enforce operational workflows across departments
• Translate business goals into clear, executable operational plans
• Ensure operational follow-through without constant supervision

Inventory & Logistics Ownership (Core Responsibility):

• Own end-to-end inventory management across warehouse(s), fulfillment partners, and sales channels
• Maintain accurate, real-time stock tracking (stock in, stock out, transfers, returns)
• Conduct regular inventory audits, reconciliations, and variance analysis
• Set and monitor reorder points, safety stock levels, and demand forecasts
• Prevent stockouts, overstocking, expired or damaged inventory
• Coordinate closely with logistics and fulfillment partners to ensure timely and accurate order delivery

Systems & Tools Management:

• Own and manage inventory management systems, ERPs, or order management tools
• Improve data accuracy and system discipline across teams
• Use Excel/Google Sheets for inventory reconciliation, reporting, and analysis
• Document systems, workflows, and SOPs to support scale and continuity

Policy, SOP & Systems Development:

• Develop, document, and implement operational policies, procedures, and SOPs
• Ensure consistency and compliance across operations
• Continuously refine systems to support business growth

Financial & Budget Support:

• Support budgeting, cost tracking, and expense control
• Identify operational inefficiencies and recommend cost-saving measures
• Work with finance to align inventory data with financial reporting

Team Coordination & Performance:

• Coordinate operational staff and support onboarding
• Drive accountability, ownership, and collaboration across teams
• Support performance management and operational training

Vendor & Partner Management

• Manage relationships with vendors, warehouses, and service providers
• Support contract negotiations and resolve operational issues as they arise

Risk, Compliance & Quality Control

• Identify operational risks and implement mitigation strategies
• Ensure adherence to internal policies, quality standards, and industry best practices

Reporting & Continuous Improvement

• Prepare weekly and monthly operational and inventory reports
• Track key KPIs such as inventory accuracy, fulfillment rate, lead times, and cost efficiency
• Flag issues early and propose practical solutions

Requirements
Education:

• Bachelor’s degree in Business Administration, Operations Management, or a related field

Experience:

• 3–5 years of experience in operations, administration, or supply chain management
• Prior experience in beauty, cosmetics, FMCG, or a fast-moving consumer business
• Experience operating in a growing or scaling business environment

Core Skills & Competencies:

• Strong organizational and execution skills
• Detail-oriented with a high level of ownership and accountability
• Excellent communication and problem-solving abilities
• Ability to work independently and manage multiple priorities

Technical & Systems Skills:

• Hands-on experience with inventory management systems, ERPs, or order management tools
• Strong Excel / Google Sheets skills for reporting and reconciliation
• Ability to turn unstructured processes into clear, repeatable systems

Success In This Role Looks Like:

• Accurate, real-time inventory visibility at all times
• Reduced stock discrepancies and fulfillment errors
• Clear, documented operational systems that support scale
• Smooth coordination between the warehouse, sales, logistics, and finance
• Leadership has confidence in operational data and execution

Salary
N200,000 – N250,000 (commensurate with experience).

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online