Standard Chartered Bank - We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. As a leading international bank, we strive to help people and businesses prosper across Asia, Africa and the Middle East.
We are recruiting to fill the position below:
Job Title: Business Development Manager
Requisition Number: 47842 Location: Lagos
Employment Type: Permanent
Work Type: Office Working
Job Summary
Execute the business development strategy for the Africa region - Nigeria and Introducer channel within this area as set by the business.
The strategy will also include a corridor engagement for all key markets as defined by the business and distribution channels across them.
Assist in designing the strategy for Business development across key channels
Interface with key influencers within the Standard Chartered Bank (SCB) network, local Relationship Managers (“RMs) and external introducers for:
Education - training on the Jersey proposition and driving referral activity.
Prospect Management – handle all referrals from clients who are interested in offshore banking -including mortgage.
Pre-approval of prospects and leads – ensure prospects being referred meet business criteria.
Feedback on prospects/applications - ensure that all business is accurately tracked and monitored. Feedback to be given to referrer on all applications.
Carry out prospecting activity through all available channels, i.e., Face to face meetings, group presentations, telephone, marketing communications, third party introducers.
Responsibly for ensuring end to end process is followed for account opening and completion of product paperwork.
Meet scorecard targets for acquisition as set by the business.
Strategy:
The role is responsible for executing Business development in line with strategy. The role needs to develop network, Broker and introducer relationships across core regions, together with key corridors across SCB.
The role will need to establish good relationships and bring deals through the door to ensure acquisition targets are met.
Key Responsibilities
Business:
The role will manage the following:
Deliver the sales targets across products from various channels
Deliver Account, AUM, mortgages and revenue targets as defined by the business
Assist in designing the sales and marketing strategy for the region of focus
Establish, develop, and nurture introducer relationships and establish alternate sales channels
Keep up to date with industry practice
Processes
This will also include:
Ensure Bank policies are adhered to across onboarding and mortgage process and checklist to be accurately completed
Country Engagement Rules (CERs ) to be followed as per each Country
All Banks policies and procedures should be followed at all times when conducting above mentioned business activities
People & Talent:
Provide tools and training support to region wise BDM/RMs and share best practice across the team
Lead through example and build the appropriate culture and values. Set appropriate tone and expectations and work in collaboration with partners.
Risk Management:
Ensure the right type of client is recruited into the bank.
Ensure that all procedures are followed to ensure that we meet our regulatory requirements.
Ensure that all documents/corroborations that are required are provided in a timely manner for new account and mortgage requirements.
Governance:
AML measures must be followed at all times.
Where additional approvals are required from any risk owners or a governance committee to ensure that where required, the necessary information is provided to facilitate such presentations
All procedures relating to onboarding and mortgage process must be completed.
All CER must be followed at all times.
All eLearning and courses required to keep compliance skills up to the required level must be completed in a timely manner.
Group code of conduct must be followed and adhered to at all times.
Regulatory & Business Conduct:
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Comply with regulator guidelines and Consumer Protection regulations
Key stakeholders:
Team Leaders, Priority Banking – Nigeria and Jersey
Head, Product, Segments and Client Experience Jersey
Regional Team Leaders –Africa
Credit Risk, Compliance, Ops, and other relevant support functions, Jersey
Other Responsibilities:
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)
Skills and Experience
Minimum 3 Years Experience in Relevant Industry
Sales Management
Client Experience
Risk Management
Leadership Competencies:
Spot Opportunities
Solve Problems
Take the Lead
Build Resilience
Collaborate
Communicate
Deliver Sustainably
Achieve Results
Technical Competencies:
Manage Conduct
Manage Risk
Manage People
Business – Strategy and Business Model
Retail – Products CA & Credit Cards, Mortgage & Personal Lending