Business Manager at a Beauty and Spa Company

A Beauty & Spa business based in Ikoyi, Lagos is recruiting suitable candidates to fill the position below:

Job Title: Business Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

Description

• Are you passionate about beauty, wellness, and creating unforgettable client experiences? We are looking for an exceptional Business Manager to lead our upscale beauty and spa business.
• This is a unique opportunity to manage a thriving beauty destination known for excellence, innovation, and premium customer care.

Key Responsibilities

• Operations Management: Oversee the day-to-day operations of the business, ensuring all areas run efficiently, professionally, and in line with brand standards.
• Customer Experience: Ensure outstanding service delivery by maintaining high standards of cleanliness, customer care, ambiance, and client satisfaction. Promptly handle complaints or service issues with professionalism and tact.
• Sales & Revenue Growth: Drive sales through service excellence, cross-selling, client retention strategies, loyalty programs, and seasonal promotions. Set and monitor performance KPIs for team members.
• Scheduling & Workflow Coordination: Prepare and manage staff schedules to ensure optimal coverage during peak and off-peak hours. Ensure seamless booking and service flow.
• Marketing & Brand Representation: Collaborate with the marketing team to create attractive campaigns, social media content, and promotional events that increase brand visibility and attract new clientele.
• Compliance & Standards: Ensure adherence to health, safety, hygiene, and regulatory standards for both clients and staff.

Requirements

• A Diploma or Degree in Hospitality, Beauty Management, Business Administration, or related field is an added advantage with a minimum of 2 years proven experience managing a high-end salon, spa, or wellness center.
• Strong leadership and interpersonal skills with the ability to manage and inspire a creative team.
• Excellent communication and customer service skills.
• Solid understanding of beauty and wellness trends, products, and techniques.
• Experience in budgeting, reporting, and meeting revenue targets.

Application Closing Date
6th March, 2026.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: olamideawe2@gmail.com using the Job Title as the subject of the email.