Field Credit Officer (Microfinance / Fintech) at Fort Knox Outsourcing (5 Openings)

Fort Knox Outsourcing is poised to serve the growing need of businesses in Nigeria By helping them to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that Source, Select, and Second employment ready workforce in line with client specifications to meet their talent needs as quickly as possible!

We are recruiting to fill the position below:

Job Title: Field Credit Officer (Microfinance / Fintech)

Locations: Abuja (FCT), Lagos, Ogun, Ondo and Osun
Employment Type: Full-time

Key Responsibilities

• Source and onboard new customers for digital and retail loan products.
• Conduct field verification of customer information (home/business address, guarantors, references, etc.).
• Support loan application processing and documentation.
• Educate customers on loan terms, repayment schedules, and digital repayment channels.
• Monitor assigned loan portfolios and provide early follow-up on delinquent accounts.
• Carry out customer visits to strengthen relationships and encourage timely repayment.
• Maintain accurate customer and field activity records on CRM/loan management systems.
• Meet monthly acquisition, disbursement, and portfolio quality KPIs.
• Collaborate with Credit, Risk, and Recovery teams to manage loan performance.
• Ensure compliance with company policies and regulatory guidelines at all times.

Requirements

• Minimum of OND / HND / B.Sc in any discipline.
• 1–3 years’ experience in microfinance, fintech lending, or field credit operations is an advantage.
• Strong customer engagement and communication skills.
• Ability to work in the field and meet performance targets.
• Good knowledge of Lagos routes and communities.
• Basic proficiency in Microsoft Excel and mobile data collection tools.
• High level of integrity, resilience, and attention to detail.
• Self-motivated with a strong results-oriented mindset.

Salary
N175,000 Monthly Net.

Application Closing Date
30th March, 2026.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using Job Title and Location as the subject of the email.