Client Services & Operations Coordinator at Prohuman Capital Consulting

Prohuman Capital Consulting is a dynamic HR consulting firm dedicated to empowering organizations with comprehensive human resources expertise and strategic guidance. Founded on the principle that exceptional talent management drives business success, we partner with companies to navigate their most complex HR challenges and unlock their human capital potential. Our reach extends to companies in and around West Africa, where we do business with diverse organizations seeking strategic HR solutions. At Prohuman Capital Consulting, we believe that every organization is unique. Our consultative approach begins with understanding your specific business context, industry dynamics, and organizational culture. We then develop customized solutions that are practical, implementable, and measurable.

We are recruiting to fill the position below:

Job Title: Client Services & Operations Coordinator

Location: Ajah, Lagos
Employment Type: Full-time
Work mode: Onsite

Summary

• We are seeking a highly organized Client Services & Operations Coordinator to manage client communication, coordinate service delivery, track engagements, and ensure smooth day-to-day operations across professional service teams.
• This role is not technical advisory. It is a coordination, structure, and accountability role.

Key Responsibilties

• Act as first point of contact for client enquiries
• Coordinate briefs between clients, internal teams, and external consultants
• Track deliverables, timelines, and service status
• Prepare engagement summaries, invoices, and follow-up documentation
• Maintain accurate client and service records
• Support weekly review and performance meetings.

Requirements

• First Degree in any discipline
• 1 - 3 years experience in operations, admin, client service, or professional services
• Strong written and verbal communication skills
• Highly organized with attention to detail
• Ability to work under pressure and manage multiple tasks.

What this role is not:

• Not a legal, accounting, or consulting role
• Not a marketing or sales role.

Salary
N150,000 - N200,000 monthly.

Application Closing Date
21st February, 2026.