Personal Assistant, CCRO - Customer Relations and Experience at MTN Nigeria

MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

We are recruiting to fill the position below:

Job Title: Personal Assistant,  CCRO - Customer Relations and Experience

Job ID: 6899
Location: Nigeria
Category: MTN Level 1
Reports To: Chief Customer Relations and Experience Officer - CCXO
Division: Customer Relations and Experience

Mission

• To provide administrative support services to the office of the assigned Executive in MTNN and thus contribute to the smooth operation of the department.

Description

• Act as the point of contact to the Executive, handling and distributing confidential mails, telephone calls, faxes, etc.
• Develop and maintain an efficient documentation and filing (electronic and hard) process.
• Manage sensitive matters and information regarding peculiar issues within the department.
• Co-ordinate and manage Executive calendars, travel arrangements and schedules, negotiating potential conflicts and determining     feasible alternatives.
• Perform a diversity of secretarial and administrative support activities including composing memos and correspondences, compiling reports, creation of spreadsheets and manipulation of spreadsheet data.
• Cross-examine documents for Exec’s review to ensure quality control and compliance to MTNN policies.
• Collate monthly activity reports from the different units within the assigned department for the Exec’s review.
• Perform quality control checks on assigned Exec’s presentations, to ensure proper formatting and elimination of errors.

Requirements
Education:

• First Degree in any related discipline 
• Fluent in English

Experience:

• 1 – 3 years experience in an area of specialization; with experience working with others
• Experience working in a medium organization.

Application Closing Date
18th February, 2026; 10:55 PM.