Recovery Supervisor at Max Drive

Max Drive - We are a team of passionate people and a leading technology-enabled company driven by a vision to solve the mobility challenges in Africa. We want to get people and goods to their destinations hitch-free. It is personal for us because we understand the frustration of epileptic transportation. We are making mobility safe, affordable, accessible, and sustainable through the deployment of high-performance technologies and operators.

We are recruiting to fill the position below:

Job Title: Recovery Supervisor

Location: Akure, Ondo
Job type: Full-time (Onsite)
Department: Finance

Job Summary

• Recovery Supervisor ensures an end-to-end recovery process and ensures delivery against targets.
• The supervisor also provides insight and direction to the team.
• This position will demonstrate the ability to lead and train others.

Job Description
What You’ll Do:

• Lead recovery activities across all cities and new locations.
• Lead a team of retrieval officers and coordinators, providing guidance, training, and support.
• Develop and implement efficient processes for retrieving assets, documents, or information.
• Collaborate with clients, customers, and internal teams to understand retrieval requirements.
• Coordinate retrieval activities, assign tasks, and monitor progress to ensure timely completion.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Ensure accurate and proper handling of retrieved assets, documents, or information and maintain detailed records of retrieval requests, actions taken, and outcomes.
• Handle escalated inquiries and issues related to retrieval, resolving them in a professional manner.
• Monitor and report on retrieval performance, analysing trends and identifying areas for improvement.
• Staff Development: Involvement in the career development of the team and any staffing decisions.
• Stay informed about industry trends and best practices related to retrieval processes

Requirements
What You’ll Need (Skills Requirement):

• 3-5+ years of proven experience with at least one year in a supervisory role and credit 
• Asset recovery/insolvency background
• Strong execution skills
• Ability to effectively communicate with different audiences in different functions in multiple geographic locations.
• Knowledge of Credit Risk fundamental principles and their application to collections and recovery strategies
• Strong Excel skills, especially with pivot tables and data manipulation/presentation 
• Exceptional organisational, time management, and problem-solving skills
• Must be able to perform independently, be self-motivated, and demonstrate initiative.
• Ability to work on big data and generate insights for decision-making

Benefits

• Competitive pay & benefits
• Premium Health insurance cover
• Consistent Learning and Development

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online