Head, Performance Management at Lead Enterprise Support Company Limited

LEAD Enterprise Support Company Limited is a foremost Human Resources Solutions organization with many years of cumulative experience and expertise. We are prolific in Outsourcing, Recruitment, Head hunting and HR Advisory. We are a multi-sectorial servicing company, with landmark service deliverables to our clients in varied industries.

We are recruiting to fill the position below:

Job Title: Head, Performance Management

Location: Maryland, Lagos 
Employment Type: Full-time
Industry: Microfinance Banking
Department: People & Culture
Division: Corporate Services

Job Summary

• The Head, Performance Management is responsible for designing, implementing, and continuously improving the organization’s performance management framework.
• The role ensures effective performance appraisal processes, drives talent and leadership development initiatives, and supports workforce planning to align employee performance with the bank’s strategic objectives.
• The successful candidate will promote a high-performance culture anchored on accountability, engagement, and continuous improvement.

Key Responsibilities

• Design, implement, and manage performance management frameworks that enhance productivity, accountability, and employee engagement.
• Oversee the end-to-end performance appraisal cycle, ensuring fairness, consistency, and alignment with organizational goals.
• Develop and execute performance-driven talent initiatives, including career progression frameworks, succession planning, and leadership development programs.
• Collaborate with department heads to establish clear performance goals and ensure effective goal-setting across the organization.
• Monitor, analyze, and report key HR performance metrics such as productivity trends, performance ratings, and employee engagement indicators.
• Facilitate training, coaching, and performance improvement programs for employees and people managers.
• Provide guidance to managers on managing performance gaps and implementing performance improvement plans (PIPs).
• Ensure compliance with labour laws, internal policies, and best practices relating to performance management and employee relations.
• Oversee consequence management processes, including performance-related disciplinary actions, in line with company policy.
• Prepare and present performance insights, reports, and recommendations to senior management to support strategic decision-making.

Key Performance Indicators (KPIs)

• Improved employee productivity and performance outcomes across the organization.
• Timely, consistent, and high-quality execution of the performance appraisal process.
• Enhanced employee engagement and satisfaction levels are linked to performance initiatives.
• Reduction in performance-related issues through effective coaching and improvement plans.
• Delivery of accurate, actionable performance analytics to support management decisions.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related discipline (Master’s degree preferred).
• Minimum of 5 years’ experience in performance management, talent development, or HR leadership roles.
• Membership of the Chartered Institute of Personnel Management (CIPM) Nigeria, or commitment to obtain within two years.
• Professional certifications in performance management, HR analytics, or leadership development are an added advantage.

Knowledge, Skills & Competencies:

• Strong knowledge of performance management frameworks and HR best practices.
• Proven leadership, coaching, and people management capabilities.
• Excellent verbal and written communication skills.
• Strong analytical skills with proficiency in HR systems, data analytics tools, and Microsoft Office (especially Excel).
• High level of integrity, confidentiality, and professional judgment.
• Strong interpersonal, conflict-resolution, and stakeholder management skills.
• Detail-oriented, strategic thinker with strong team spirit and organizational awareness.

Salary

• Very Attractive and Competitive.

Application Closing Date
31st March, 2026.

How To Apply
Interested and qualified candidates should:
Click here to apply online